Service Center CSCS TX The Senior Analyst will lead governance efforts by developing, implementing, and enforcing IT and platform development control standards. They will play an integral role in identifying and assessing risks, creating risk mitigation strategies, and ensuring risk accountability across the organization. Additionally, this position involves hands-on project management for control-related projects and initiatives, emphasizing a proactive approach to both governance and risk. The ideal candidate will be team-oriented, have strong technical communication skills, and enjoy solving opportunities within a fast-paced exciting environment. Responsibilities Develop, maintain, and update security policies, procedures, and guidelines to ensure alignment with industry standards (e.g., ISO 27001, NIST). Assist in defining security governance frameworks and ensure adherence across the organization. Conduct risk assessments to identify and evaluate security risks within systems, processes, and third-party vendors. Evaluate third-party security controls and manage vendor compliance with organizational security requirements. Lead the design, development, and execution of compliance program to ensure that technology and business processes meet compliance requirements. Assist with managing all aspects of the compliance program, including gap assessment, risk management, risk mitigation, monitoring/auditing, policy administration, addressing violations, and performing corrective actions. Manage the monitoring of business and technology activities and risks for compliance with applicable rules and regulations of cybersecurity. Communicate complex issues in simple terms to executive management and team members. Conduct scoping and risk assessments to determine risk impact, meaningful control design, impact, and issues with the leadership team. Analyze risks around platform transaction processing and impact on compliance controls. Track relevant laws and regulations and update operating manuals, policies and procedures documents when regulations change related to cybersecurity. Prepare compliance status reports for internal management, clients and auditors. Grow Technology Compliance capabilities on-prem and in key cloud environments (e.g. Azure, GCP, Snowflake). Identify, develop, and implement monitoring activities for high risk, externally exposed applications Consult with key stakeholders on existing, modified, and future governance risk and controls activities including ones related to Sarbanes Oxley (SOX) and Internal Controller. Oversee daily operations of the Technology Compliance Dashboard in order to: Identify daily control gaps and monitor remediation to completion Troubleshoot technology issues within the dashboard Identify and document business requirements for new monitoring controls Work with various IT teams to convert business requirements into new monitoring controls Stay informed on key changes within the IT and cyber security environments to keep Technology Compliance procedures aligned with current processes and risks Review, critique, and recommend best practices for improving current processes through automation Promote a culture of cyber security risk awareness by providing subject matter expertise on control identification, implementation, monitoring, and best practices Maintain and develop existing and new contacts within the professional network of cyber security and IT risk management peers and consultants/vendors Continuously develop knowledge of evolving best practices through peer benchmarking, industry events/associations, and educational opportunities Requirements Bachelor’s degree in computer science, Information Security, or related field Professional certifications such as CISSP, CISM, CISA, or equivalent 5+ years of experience working in cyber security, IT risk, audit, and/or IT compliance Strong knowledge of IT auditing and risk management techniques and IT general control processes (change management, systems development life cycle, information security, IT operations, etc.) Successful track record of positively influencing stakeholders Strong communication and presentation skills Experience establishing strong working relationships with business partners Demonstrated ability to work across organizational boundaries, and influence others Ability to define and manage internal projects and milestones and demonstrated leadership skills Demonstrated ability to develop and present risk information to all levels of an organization Experience with automating controls, data and analytics Strong understanding of IT Risk Management requirements and frameworks, including SOX, COBIT, and NIST CSF Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions. About Caliber Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact [email protected].

Senior Security Analyst, Governance, Risk, and Compliance.

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