Asst-Office Operations - Henry Ford Health
Job Title
Asst-Office Operations
About the Department
Join our dedicated team at the Moross Road campus, a cornerstone of care for Detroit's east side and the Grosse Pointes. Our location offers a unique blend of community connection, with easy access to lakefront parks, historic architecture, and the scenic Detroit River corridor. We take pride in serving our neighborhood with compassion and excellence, ensuring every patient receives the care they deserve.
Role Overview
As an Asst-Office Operations, you will be the first point of contact for patients and visitors, providing essential administrative and clerical support in a fast-paced medical setting. Your role is crucial in ensuring smooth operations, from patient check-in to appointment scheduling, contributing directly to the patient experience and the efficiency of our healthcare services.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
- Greet patients and visitors, ensuring a welcoming environment.
- Check patients in and out, managing necessary documentation efficiently.
- Verify and enter patient demographic information accurately.
- Obtain and verify insurance authorizations and precertifications.
- Complete medical record release requests and schedule/confirm patient appointments.
- Enter, review, and submit charges for patient procedures and services daily.
- Collect co-payments and reconcile daily reports and deposits for accuracy.
- Provide general office and clerical support to maintain a smooth workflow.
What You Will Need
Required Qualifications
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience.
Preferred Qualifications
- None specified.
What We Offer
At Henry Ford Health, we foster an environment where you can grow your career, collaborate with dedicated professionals, and engage in mission-driven work that makes a real difference. We provide opportunities for continuous learning and development, empowering you to reach your full potential.