At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.® The Product Owner III - BI is responsible for establishing the strategic vision and direction for a portfolio of products, capabilities, and applications that support ALSAC's fundraising mission. This role serves as an end-to-end product owner, balancing long-term strategy with day-to-day execution to deliver meaningful business outcomes. The successful candidate is a builder who creates clarity in ambiguity, develops durable capabilities, and takes ownership of product outcomes from vision through delivery. This individual partners closely with business stakeholders, technology teams, architecture, platform leadership, and information security to identify opportunities, define priorities, and deliver solutions that provide measurable value to the organization. The Product Owner III combines strong business acumen, product leadership, customer focus, and technical understanding to create product experiences that solve current and future business challenges while driving adoption, engagement, and operational effectiveness. Key Responsibilities Strategic Product Leadership Define and communicate the product vision, strategy, and long-term direction for assigned products and capabilities. Develop and maintain a multi-year product roadmap aligned with organizational priorities, customer needs, and technology strategy. Identify opportunities to enhance products, improve user experiences, and deliver measurable business value. Establish product success measures and ensure teams are focused on achieving meaningful outcomes rather than simply delivering features. Create structure and direction in evolving environments, helping teams navigate ambiguity and competing priorities. Product Ownership & Delivery Own and manage the product backlog, ensuring priorities align with business objectives and customer outcomes. Translate strategic goals and business needs into well-defined user stories, requirements, and product features. Partner with cross-functional teams to plan, develop, test, and release product enhancements. Coordinate releases and ensure delivery of high-quality, scalable, and secure solutions. Ensure compliance with data quality, governance, risk management, and information security requirements. Drive execution while balancing short-term needs with long-term product strategy. Customer Focus & Stakeholder Engagement Develop deep understanding of customers, stakeholders, and business processes. Work backward from customer needs and desired business outcomes when making product decisions. Build trusted relationships across business and technology teams. Influence direction through collaboration, negotiation, and thoughtful challenge of assumptions when appropriate. Leverage analytics, customer feedback, stakeholder insights, industry research, and market intelligence to guide product decisions. Communicate product vision, roadmap progress, priorities, risks, and business value to diverse audiences. User Experience & Product Innovation Champion user-centered design principles and advocate for exceptional customer experiences. Define user journeys, workflows, wireframes, prototypes, and functional requirements to communicate product direction. Participate in usability testing and incorporate customer feedback into continuous product improvement. Identify emerging technologies, industry trends, and innovative approaches that can enhance product capabilities and business outcomes. Operational Excellence Monitor product health, adoption, usage, value delivery, and key performance indicators. Manage day-to-day product operations, reporting, and stakeholder communications. Conduct industry and competitive analysis to support product evolution and strategic planning. Ensure adherence to Agile principles, product management best practices, and software delivery methodologies. Coordinate activities involving vendors, partners, and contractors as needed. Leadership & Mentorship Lead and mentor Product Owners and other cross-functional team members. Foster alignment across teams through influence, collaboration, and shared accountability. Demonstrate ownership, accountability, and sound judgment in product decisions. Promote a culture of continuous learning, innovation, and customer-centered thinking. Required Qualifications Bachelor's degree in Engineering, Computer Science, Product Development, Business, or a related field, or equivalent experience. Six (6) or more years of experience in Product Management, Product Ownership, Information Technology, or related disciplines. Demonstrated experience developing product vision, strategy, roadmaps, and delivery plans. Experience leading cross-functional teams and influencing stakeholders at multiple organizational levels. Strong understanding of Agile, Scrum, and modern product management practices. Experience translating customer needs and business objectives into product requirements and actionable priorities. Strong business, analytical, problem-solving, and communication skills. Demonstrated ability to operate effectively in ambiguous environments and drive outcomes with limited direction. Experience using customer insights, analytics, and business data to make informed product decisions. Preferred Qualifications Experience within data, analytics, business intelligence, donor technology, digital platforms, or enterprise applications. Experience with data visualization, reporting, analytics, or related technologies. Experience with change management, adoption strategies, and organizational transformation initiatives. Experience mentoring Product Owners or leading product teams. Location: This position is Memphis‑preferred, though we welcome strong candidates from other U.S. locations. Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only. We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same. Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans) 401K Retirement Plan with 7% Employer Contribution Exceptional Paid Time Off Maternity / Paternity Leave Infertility Treatment Program Adoption Assistance Education Assistance Enterprise Learning and Development And more ALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status. No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC. ALSAC (American Lebanese Syrian Associated Charities), exists to raise funds and awareness for St. Jude Children’s Research Hospital. Our staff is dynamic and diverse. Our skills are different, our professions are varied; but our mission is the same: support the lifesaving mission of St. Jude. Thanks to the work being done by ALSAC employees, the families of St. Jude patients never receive a bill for treatment, travel, housing or food. It’s more than a job; it’s a place where you can do what you love, and love why you do it.

Product Owner III - BI (Memphis, TN or Remote in USA).

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