Job Title: Team Leader, B2B Sales Job Description The Team Leader, B2B Sales is responsible for guiding and supporting the sales team to ensure performance goals are met. This position manages day-to-day operations by providing expertise, facilitating communication, and promoting a positive team environment. Additionally, the Team Leader oversees service delivery and ensures adherence to organizational standards and expectations. Essential Functions/Core Responsibilities Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement Resolve escalated customer issues promptly to maintain client satisfaction and uphold company standards Collaborate with stakeholders and product teams to stay updated on offerings and to align sales strategies with business objectives Develop and implement training programs for new team members to ensure they are equipped with the necessary skills and knowledge Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability Candidates Profile: Fluency in English C1. Minimum of 2 years B2B Sales experience is a must At least 1 year experience in sales leadership role is preferred. Willingness to work on a hybrid model from our office in Sofia 10-7 Monday - Friday Additional languages will be considered an advantage Digital Marketing knowledge will be considered a plus Highly motivated individual with skills to develop and coach team members to achieve performance expectations Work well under pressure and follow through on items to completion Strong communication skills, both written and verbal Ability to lead team in prioritization, and meeting timelines on deliverable Ability to mentor, coach and provide direction to a team of employees Location: Hybrid Location: BGR Sofia - Advance Business Center Language Requirements: Time Type: Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

Team Leader, B2B Sales.

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