Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours: 40 Director, Pharmacy Business Services Reports to: Vice President | Pharmacy Services Location: Green Bay or La Crosse, WI Position Summary: Under the direction of the Vice President, Pharmacy Services, the Director, Pharmacy Business Services provides strategic leadership and oversight for pharmacy business, financial, supply chain, and operational services across the health system. This role is responsible for directing pharmacy budgets, revenue optimization, cost savings initiatives, supply chain operations, 340B program performance, business analytics, technology support, and project coordination. The Director collaborates with local and system-level pharmacy and executive leaders to shape and execute pharmacy business strategy, ensure regulatory compliance, and maximize value, efficiency, and quality across pharmacy operations. Essential Job Duties Develop and implement strategic plans for pharmacy business services that align with organizational objectives, operating plans, and market trends. Collaborate with system and local pharmacy leadership to advance contemporary pharmacy business operations and clinical models of care. Direct and optimize financial and operational metrics and systems to improve system pharmacy performance. Lead, supervise, mentor, and develop pharmacy leaders and assigned staff. Drive recruitment, hiring, retention, and development of a talented and diverse workforce. Coordinate and lead projects and initiatives across multiple pharmacy business lines. Develop and implement policies, procedures, and best practices to support efficient pharmacy business operations. Drive continuous improvement and innovation in pharmacy processes and systems. Assist with planning, monitoring, and managing pharmacy operating and capital budgets. Establish annual financial and productivity targets and monitor performance against budget. Analyze financial data, investigate variances, and recommend improvements. Identify and lead initiatives to grow revenue, lower costs, and improve financial performance. Oversee medication purchasing, distribution, recall, contracting, and inventory management. Manage vendor relationships and contracts with wholesalers, distributors, group purchasing organizations, manufacturers, technology vendors, and other pharmacy-related entities. Lead contracting efforts related to drug cost, medication distribution, pharmacy technology, and automation. Oversee 340B program compliance, optimization efforts, and mitigation strategies. Maintain systems to monitor drug shortages and implement tactics to maintain supply. Oversee pharmacy revenue enhancement opportunities within both the medical and pharmacy benefit. Ensure strong revenue cycle processes, including billing, charging, charge master maintenance, and data analytics. Direct pharmacy business and data analytics services and technology support. Collaborate with IT to optimize medication management functionality within Epic, including Epic Willow. Participate as a key member of the system pharmacy leadership team. Precept learners, including students and residents. Serve as a liaison to external business partners to maximize value for the health system. Minimum Qualifications Education Required: Bachelor’s Degree in Pharmacy or Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy Desired: Master’s degree in pharmacy administration, healthcare administration, business administration, or a related field Certification, Registration, Licensure Required: Pharmacist license to practice in the state of employment; some positions may require multiple state licenses Must be eligible for licensure to practice pharmacy in Wisconsin Desired: Pharmacist license to practice in Minnesota, Iowa, Michigan, and Illinois Desired: Specialty Pharmacist certification Experience Required: 5 to 10 years of progressive health system pharmacy leadership experience, including pharmacy business management, financial management, supply chain, and operational oversight Required: Experience in strategic planning, budget development, revenue optimization, contract management, and team leadership Required: Strong knowledge of regulatory requirements, compliance standards, and healthcare business operations Required: Excellent communication, organizational, negotiation, and stakeholder management skills Required: Demonstrated ability to lead cross-functional teams, manage large budgets, and drive operational and financial performance Desired: Experience with pharmacy supply chain, 340B program oversight, inventory management, drug shortage mitigation, and pharmacy revenue cycle operations Desired: Proficiency with pharmacy management systems, Epic Willow, inventory software, data analytics tools, and business intelligence platforms Desired: PGY1/PGY2 Health System Pharmacy Administration and Leadership Residency, or equivalent experience Why join us? Comprehensive medical coverage Dental and vision coverage Retirement savings options Paid time off Wellness resources and support programs Additional benefits available through either the Gundersen or Bellin benefits program, depending on employment location and eligibility Core Leadership Expectations Organizational Strategy and Implementation Fiscal Management Human Resource Management Excellence in Service and Quality Organizational Leadership Accountability for regulatory requirements Community liaison responsibilities Department-specific duties as applicable Mission, Vision, and Values This role supports a mission of inspiring people to live their best lives through caring, learning, and innovation. It also reflects a vision of leading with love and committing to healthy people and thriving communities, grounded in belonging, respect, excellence, accountability, teamwork, and humility. If you need assistance with any portion of the application or have questions about the position, please contact [email protected] or call 608-775-0267. We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future. Equal Opportunity Employer Around here, loving your job is part of the job. Join our mission in changing healthcare while finding a career you'll love! Gundersen Health System offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities and you. We've made it a priority to enrich the lives of our employees as they find a career they love. Using each employee’s unique talents and passions, Gundersen is committed to delivering exceptional patient and family-centered care to the communities we serve. You can be part of an exciting, highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated offering an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself! What You Can Expect: Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth Culture that encourages self-care and provides you with opportunities to be your best self at work and at home Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses Inside our walls and our neighborhoods, we deliver world-class medical care and the right amount of love. We call it LOVE + MEDICINE and it’s more than our practice. It is who we are. Gundersen Health System, based in La Crosse, WI, is the leading provider of primary and specialized care in western Wisconsin, southeast Minnesota, and northeast Iowa; serving more than 500,000 residents throughout 22 counties. Our physician-led, not-for-profit healthcare system includes a 325-bed teaching hospital, tertiary referral center, and Level II Trauma Center; community clinics; 6 affiliate critical access hospitals; nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. Together, we inspire your best life by relentlessly caring, learning, and innovating. We deliver Love + Medicine every day to change lives in our communities and enrich the lives of our employees. Select Remote/Hybrid Eligible under More search to see our remote-eligible openings. A rewarding career and an excellent quality of life awaits you. Learn more about our excellence in patient care, education, research, culture, and something we call Love + Medicine at www.gundersenhealth.org/careers/life.

Director | Pharmacy Business Services.

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