The Accounts Receivable Manager oversees and leads the daily operations of the Accounts Receivable (A/R), credit risk management, and customer onboarding functions. In addition to ensuring seamless billing, cash application, and collections, this role champions departmental continuous improvement by incorporating modern data analytics, hands-on workflow automation, and digital productivity tools. The objective is to elevate operational accuracy, streamline intercompany and trade reconciliations, and optimize the end-to-end invoice-to-cash cycle.
Core Accounts Receivable Operations & Credit Management
- Operational Leadership: Direct and oversee the daily activities of the Accounts Receivable team, ensuring timely and accurate customer billing, payment posting, and ledger reconciliation.
- Customer Onboarding & Credit Assessment: Lead credit evaluation processes for new customers, including application reviews, credit risk scoring, trade reference verification, credit limit recommendations, and master data setup.
- Continuous Credit Monitoring: Perform annual credit limit reviews and execute monthly exposure monitoring to proactively mitigate financial and credit risk.
- Dispute Resolution & Collections: Monitor aging accounts, delayed payments, deduction balances, and transaction irregularities. Coordinate proactive follow-up on overdue accounts and drive timely resolution of disputed invoices.
- Cross-Functional Collaboration: Partner actively with Sales, Logistics, Billing, and Customer Service teams to resolve underlying root causes of customer payment discrepancies and ensure clean order-to-cash handoffs.
- Customer Relations: Build and maintain professional relationships with key customer accounts to facilitate prompt payments and resolve escalations efficiently.
- Compliance & Internal Controls: Ensure strict adherence to internal financial controls (e.g., ICS), organizational accounting guidelines, and applicable statutory regulations.
Process Optimization & Digital Modernization
- Hands-on Process Automation: Identify repetitive, rule-based administrative tasks across invoicing, billing exceptions, and cash matching. Design and deploy targeted workflow automations using approved enterprise automation platforms.
- Advanced Reconciliations: Streamline and automate monthly intercompany Accounts Receivable and Accounts Payable reconciliation processes to accelerate closing cycles and eliminate balance variances.
- Data-Driven Analytics & Reporting: Design, automate, and maintain dynamic reporting dashboards for aging analysis, cash collection forecasts, dispute trackers, and executive KPI summaries.
- Digital Tool Integration: Drive the department to utilize approved digital assistants and modern productivity tools (such as generative AI models and custom GPT workflows) to accelerate routine communications, standardize dispute response templates, and enhance internal documentation.
Education & Professional Experience
- Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a closely related field.
- Experience: 7+ years of progressive finance and accounting experience, with demonstrated capability in accounts receivable operations, intercompany accounting, or internal controls. Experience within a manufacturing environment and complex enterprise structures is preferred.
Technical & Digital Competencies
- ERP Proficiency: Solid hands-on experience with SAP (FI/SD modules); experience with SAP S/4HANA is highly advantageous.
- Spreadsheet & Analytics: Advanced proficiency in Microsoft Excel (advanced modeling, complex functions, pivot reporting, power queries).
- Automation & Workflow Tools: Practical experience building and implementing workflows with process automation and data preparation platforms (e.g., Automation Anywhere, Alteryx, Power Automate, or Catalytic).
- Modern Productivity & AI Tools: Familiarity with approved corporate generative AI applications (e.g., Microsoft Copilot, ChatGPT/Custom GPTs) for data synthesis, drafting, and workflow acceleration.
Leadership & Interpersonal Skills
- Communication: Outstanding verbal and written communication skills, with a proven record of collaborating across cross-functional departments and engaging external customer contacts.
- Change Leadership: Strong ability to guide team members through process updates, digital tool adoption, and continuous improvement initiatives.
- Analytical Problem-Solving: High attention to detail, structured analytical thinking, and the ability to turn complex operational data into actionable business improvements.
Salary range is $135,000 to $150,000 annually, plus bonus.
Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.
Equal Opportunity Employer, including disability / veterans
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