This position will manage CDL Class A driver recruitment, screening, and onboarding for company drivers and owner-operators while supporting driver relations and maintaining current compliance documentation. The ideal candidate has experience working for an asset-based trucking company, communicates effectively with drivers, and handles concerns calmly and professionally.
Key responsibilities
Driver recruitment and onboarding
Recruit and screen CDL Class A drivers.
Conduct initial interviews and assess driving experience, qualifications, and suitability for the role.
Coordinate candidate follow-ups, interviews, and hiring steps with management.
Coordinate pre-employment checks.
Coordinate the onboarding process for company drivers and owner-operators, ensuring all required documentation and approvals are completed.
Organize driver orientation and coordinate with operations to prepare new drivers for their start.
Driver relations
Build positive relationships with drivers and serve as a reliable point of contact.
Respond promptly to driver questions, complaints, and concerns.
Handle difficult conversations calmly, de-escalate tense situations, and coordinate practical solutions.
Follow up on unresolved issues and keep drivers and management informed.
Compliance and documentation
Maintain accurate and organized driver qualification files.
Track CDL validity, medical certification, and other required driver documentation.
Obtain, review, and maintain Motor Vehicle Records (MVR) and Pre-Employment Screening Program (PSP) reports as applicable.
Monitor document expiration dates, send reminders, and follow up on renewals.
Track and coordinate updates to occupational accident coverage (OAC) and related insurance documentation, as applicable.
Communicate outstanding compliance items to drivers and management.
Coordinate with operations to resolve issues affecting driver readiness and availability.
Working conditions:
Work schedule: Mon-Fri 8 am - 5 pm OR 9 am - 6 pm EST
Competitive Salary in USD
Remote mode of work
10+ business days of paid time off
Team building and corporate events
Equipment provided
A supportive team
Required experience and skills
Previous experience working for an asset-based trucking or transportation company.
Experience recruiting, screening, and onboarding CDL Class A drivers, including company drivers and owner-operators.
Experience communicating directly with drivers and managing driver relations.
Basic knowledge of trucking and logistics operations.
Working knowledge of driver qualification files and compliance documentation, including CDLs, medical certification, MVRs, and PSP reports.
Familiarity with occupational accident coverage and related documentation.
Strong interviewing, listening, problem-solving, and conflict-resolution skills.
Ability to remain calm and professional during challenging conversations.
Strong organization, attention to detail, and consistent follow-through.