This is an exciting time to join Mountain Warehouse as we continue to expand our global store estate and find new, innovative ways to improve how we operate. The Global Facilities Manager is a key role within the Retail Operations team, working closely with the Head of Retail Operations. This role line manages 2 heads and is based in our new London Victoria Office, 3 days a week.
You will play a central role in shaping change in facilities within retail and our wider business. You will be managing all maintenance, utilities, SECR, and be the competent person for H&S matters across the business. Ensuring we are compliant and safe in all stores and sites globally.
As a growing international retailer with a strong presence in the United Kingdom, North America, Australia, and New Zealand, we need someone who can ensure great service for our store estate and country management teams.
With a strong commercial mindset and keen eye for cost control, you will also be actively involved in identifying opportunities to reduce overspend and deliver greater value.
You will play a central role in shaping change in facilities within retail and our wider business. You will be managing all maintenance, utilities, SECR, and be the competent person for H&S matters across the business. Ensuring we are compliant and safe in all stores and sites globally.
As a growing international retailer with a strong presence in the United Kingdom, North America, Australia, and New Zealand, we need someone who can ensure great service for our store estate and country management teams.
With a strong commercial mindset and keen eye for cost control, you will also be actively involved in identifying opportunities to reduce overspend and deliver greater value.
Reactive & Planned Maintenance.
- Liaise with all stores and third parties to ensure all works are carried out effectively and in a timely manner.
- Communication of the maintenance status is clear to all stakeholders and customers
- Maintaining and developing relationships with new and existing suppliers
- Running regular tender process for all maintenance contracts to ensure economical and effective solution for the business.
- Reporting - captures all cost incurred and reports back to the business on a regular basis.
- Controls and reports spend against budget and gains the required approvals.
- Co-ordination and management of any business Planned Maintenance and small works projects.
Statutory Maintenance Compliance.
- Ensuring that all statutory maintenance is completed, and the business is compliant with the legal time frames.
- Maintenance of compliance files and records ensuring stores globally are able to access current certification and reports.
- Health and Safety Compliance- Ensuring all required works are completed in-line with timeframes set in HSA’s and FRA’s.
Utilities
- Maintains an accurate list of utility providers for all of our estate globally.
- Produces relevant accurate reporting to cascade to retail leaders globally.
- Working closely with operations and our utility broker to ensure all new and existing sites have contract in place upon opening including meter installation.
- Look at ways to reduce spend on utilities across the business by introducing various initiatives, LED, Hot spot reporting etc.
- Supports ESG initiatives to reduce usage and cost.
- Owns energy SECR reporting across the estate for retail
Health & Safety
- Set the strategic direction for effective health and safety management
- Identify business legal requirements for HS & FR actions; ensuring all required works are completed in-line with timeframes set in HSA/FRA’s.
- Understand and document risk areas for the business that need addressing for legal compliance.
- Act as the Competent Person for all health and safety matters across MW identifying and responding to current legal and best practice requirements.
- Identifying and Manage Risk within mountain warehouses Business where exposed
- Responsible to maintain H&S across head office
- Liaises with 3rd party H&S provider and external agencies where appropriate or needed
Budgets
- Works with the Head of Retail Operations to produce annual budget
- Approvals up to agreed thresholds; submitted timely and challenges where appropriate. Ensures we retain within budget.
- Manages all invoice approvals in a detailed and timely manner
- Retail Facilities Experience
- Technical expertise across facilities using CAFM
- H&S Qualification
- Coaches and supports their team to deliver
- An excellent relationship builder
- Experience in ESOS - desirable
- Competitive salary and benefits package
- Hybrid working, 3 days in London based office & 2 working from home
- Holiday allowance
- 50% staff discount & 25% for family and friends
- Pension scheme