InnovaCare Management Services Company, LLC InnovaCare Health operates more than 40 clinics throughout Florida and Texas and is recognized as a leader in transforming how care is delivered. Our physician led model blends clinical expertise, advanced technology, and a commitment to personalized, coordinated care that puts patients at the center of every decision. Our impact extends beyond our clinic walls through public health education, outreach, and philanthropic efforts that strengthen the well‑being of the communities we call home. As we continue to grow, we invite passionate individuals to explore opportunities with InnovaCare Health and join us in improving the lives of those we care for each day. Why Join InnovaCare Health: Our Philosophy: We don’t just treat conditions; we care for people. We empower patients through education, partnership, and compassionate support. Our whole‑person, high‑touch approach looks beyond symptoms to understand each patient’s full health picture, physical, emotional, and social. We emphasize proactive prevention through screenings, vaccinations, and early detection to help patients stay healthy and active. Our Model of Care: We’re committed to building strong, lasting relationships with our patients. Every visit, conversation, and care plan is designed to support long‑term health, independence, and quality of life. As a one‑stop shop for care, our providers are trained to treat multiple conditions and guide patients through every stage of their health journey. We are deeply rooted in the communities we serve, partnering with local organizations, supporting families, and ensuring every patient feels seen, supported, and cared for. Our teams live and work in the same neighborhoods as our patients, and that connection fuels our mission. Job Summary The Medical Assistant (MA) role supports clinical and administrative functions, including assisting with medical procedures, maintaining exam rooms, managing patient intake, and ensuring efficient clinic operations while delivering excellent patient service. The Patient Care Coordinator (PCC) is the first impression when patients and guests arrive at InnovaCare Health facilities. They also assist patients by assessing, facilitating, planning, and advocating for health needs on an individual and on-going basis. Your day-to-day as MA will include: Greet patients and prepare them for physical examinations, including but not limited to obtaining vital signs, medical history, and performing all ancillary tests required. Follow up on test orders and report results to provider and patient; provide and maintain patient education materials; maintain medical equipment and order clinical supplies. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non intravenous medication performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs. Ensure accurate record keeping and documentation of patient visits, tests, and treatments in the electronic medical records (EMR) system. Perform all other related duties as assigned. Your day-to-day as Patient Care Coordinator will include: Welcomes patients and visitors upon arrival to the clinic. Manages waiting room to ensure wait times are within 15-minutes of arrival. If not, the PCC keeps the patients and visitors notified of any delays. Maintains accurate registration by obtaining, recording, and updating personal and financial information. Answers phones and schedules appointments. May also assist the case manager with scheduling hospital follow-up. Collects patient’s financial payment responsibility (ex. co-payments, co-insurance, deductibles or issues receipts). Perform all other related duties as assigned. What You’ll Need High school diploma or GED required. BLS or CPR certification required. Completion of an accredited MA program preferred, or at least one (1) year experience of direct clinical patient care in a healthcare setting. CMA/RMA certification (or in progress) preferred. Bilingual in English/Spanish highly preferred. Team spirit, a calm demeanor, and a passion for people. Your Future Starts Here InnovaCare Health isn’t just where you work—it’s where you grow. Our leadership team is committed to helping every staff member advance in their role, learn new skills, and build the career they envision. Apply now and bring your career to where it’s needed most! The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Innovacare participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. The foundation for InnovaCare was laid in 1998 when President and CEO Richard Shinto, M.D., founded North American Medical Management (NAMM) in California. Since then, InnovaCare Health has continuously evolved and innovated to remain at the forefront of healthcare and deliver cutting-edge solutions to our physicians and team members, patients, and their families. Across InnovaCare, we are united by a shared mission, vision, and values. Our growing company strives to make every member of our diverse team feel fulfilled and valued through their work. Our mission is to transform the lives of the people we serve through compassionate, high-quality care, innovative solutions, and trusted partnerships as we vision a new definition of the standard of excellence in healthcare. Today, InnovaCare operates more than 30 clinics and is recognized as a leader in transforming care delivery. Our approach combines physician-led care models with cutting-edge technology and a focus on personalized, coordinated care to empower providers to succeed in some of healthcare's most challenging environments.

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