Job Description 数字化客户覆盖与互动利用AI、数字营销工具、社交媒体等扩大长尾及低频客户的有效覆盖，提升客户互动和业务可见度。数据分析与机会挖掘运用数据分析工具，对客户交易历史、购买频率、产品组合、互动及行为数据进行分析，通过客户分层、购买趋势及潜在需求识别，发现新客户、新需求、交叉销售及潜在业务机会，并将数据洞察转化为可执行的客户触达和转化行动。客户激活与留存利用数字化工具识别沉睡及流失风险客户，分析客户购买行为和流失原因，制定精准的客户唤醒、补货提醒、复购及留存策略，减少客户流失。电商与数字渠道增长推动Online Store的客户获取、转化和复购，并探索第三方采购平台、客户采购系统及其他数字渠道合作机会，提升客户采购便利性和粘性。 AI及数字化能力建设探索AI在客户分群、流失预测、产品推荐、机会识别及自动化触达中的应用，并持续优化客户旅程和销售工作流程。 Qualifications 本科及以上学历，市场营销、电子商务、商业管理、生物信息学、化学或相关专业优先。 3年以上数字营销、B2B电商、客户运营、分析仪器或色谱耗材营销相关经验优先。具备较强的数据分析和客户洞察能力，能够运用Excel、Power BI或其他数据分析工具，对客户交易和行为数据进行分析，并将数据洞察转化为客户分层、机会识别、客户激活及留存行动。熟悉CRM、营销自动化、企业微信、社交媒体、电商平台或数字分析工具，有Salesforce、Power BI等相关经验优先。对AI和数字化客户运营有较强兴趣及实践能力，有客户分群、智能推荐、流失预测或自动化营销经验优先。具备良好的跨部门协作和中英文沟通能力，主动学习并乐于探索新技术，能够独立推进项目并与跨职能团队有效合作。 Additional Details This job has a full time weekly schedule. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws. Travel Required: 10% of the Time Shift: Day Duration: No End Date Job Function: Sales Graduate and Student Career Site Visit our career site and learn more about Agilent Watch our video playlist to get a glimpse of life at Agilent! As a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. Leveraging more than 50 years of expertise, we create advanced instruments, software, and consumables supported by teams of highly skilled and knowledgeable people. With 18,000 employees around the world, our global reach and comprehensive solutions provide the most reliable and accurate results, as well as optimal scientific, economic, and operational outcomes. We work collaboratively with our customers on their journey to make a real difference in human lives. Our culture is founded on trust, respect, and uncompromising integrity, and we pride ourselves on being a dynamic and inclusive workplace that celebrates diversity and fosters innovation. We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at Agilent.com.

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