Prime Function
- Responsible for maintaining a strong client relationship and ensure that all convention specifications are communicated to and executed by all departments.
- Oversee Banquet events, manage the team and allocate responsibilities to the team.
- Coordinate and supervise the execution of all banquet conventions to ensure clients' specifications are adhered to and that the convention runs smoothly and efficiently.
- Any matter which may effect the interests of ACCOR should be brought to the attention of the Management.
People Management
- Establish and maintain seamless co-ordination & co-operation with all departments of Hyderabad International Convention Centre to ensure maximum cooperation, productivity, morale and guest service.
- Support the company’s philosophy towards employee development, morale and institute programs to ensure the effectiveness and promotion of this philosophy within the department.
- Ensure that the team has been trained for all safety provisions.
- Ensure that the team is well informed of department’s objectives and policies.
- Work with internal/external representatives from different departments for executing conventions.
Financial Management
- Prepare departmental annual budget and also ensure to control and monitor departmental expenditures.
- Maintain and update corporate database, entering delegate bookings to ensure delegate information/ records are kept up to date and accurate for future events.
- Identify optimal, cost effective use of the resources and educate the team on the same.
Operational Management
- To prepare and submit in the prescribed format the information necessary for budgeting purposes.
- Conduct departmental meeting as required to communicate effectively with all Banquet department team to ensure that they are kept current on pertinent information and activities.
- To ensure a prompt, courteous response and follow up to all enquiries.
- Ensure that duty rosters are compiled with, making certain that adequate number of the team will be on duty.
- To ensure that the service of food and beverages is courteous and professional.
- Responsible for smooth, efficient, cost effective operation of all Banquet Food & Beverage service functions.
Your experience and skills include
Warm and caring personality; previous F&B Service experience is an asset
Ability to anticipate and focus attention on guest needs, being professional
Excellent organizational skills and time management