Clean and maintain the loading bay, waste management room, hotel driveway, staff locker rooms, staff washrooms, toilets, service areas, lift landings, and back-of-house corridors.
Vacuum, mop, sweep, polish, wipe walls, remove rubbish, and replenish guest and staff amenities as required.
Carry out scheduled and assigned cleaning tasks to ensure the highest standards of cleanliness, hygiene, and presentation throughout the property.
Use, maintain, and clean all housekeeping equipment correctly, reporting any defects or maintenance issues promptly.
Ensure storerooms, equipment, and trolleys are clean, organised, and maintained in good working order.
Assist with stocktakes and promote the efficient and economical use of chemicals, linen, and other housekeeping supplies.
Follow all health, safety, and security procedures, including the safe handling and storage of cleaning chemicals and safeguarding hotel keys and restricted access areas.
Handle lost property in accordance with hotel policies and brand standards.
Assist guests with requests and provide service in line with hotel standards, referring matters outside your authority to the appropriate supervisor.
Support the Housekeeping team with deliveries of linen, chemicals, laundry, supplies, furniture movements, rollaway beds, cots, and other manual handling tasks as required.
Ensure corridors and service areas remain clear of trays, linen trolleys, cages, and other obstructions.
Work collaboratively with all departments and undertake any other reasonable duties as directed by the Supervisor or Hotel Management.
Previous housekeeping, cleaning, or public area cleaning experience preferred.
Excellent communication and organisational skills, with good problem-solving abilities
Physical fitness to stand, lift, push and pull for extended periods
Attention to detail and commitment to maintaining high cleanliness standards
Flexibility to work varying shifts, including weekends and holidays
Knowledge of proper cleaning techniques and safe handling of chemicals
Proficiency in English; additional languages beneficial
Ability to work efficiently in a fast-paced environment, managing multiple tasks
Positive attitude and adaptability to challenging situations
Learn your Way - Access to Hero so you can Earn while you Learn!
Benefits Your Way - Incredible Accor Heartist Benefits - discounted Food & Beverage + Accommodation Worldwide
After 12 months of service retrieve 1-night complimentary stay including breakfast!
Complimentary meals on shift
Accor's Parental Leave Scheme - up to 12 weeks of paid leave for primary carers and up to 2 weeks for secondary carers