Developer - Enterprise Application - ServiceNow N Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook. Job Description • Develop and customize ServiceNow applications; • Configure and maintain core system applications and modules; • Collaborate with stakeholders to gather requirements and design solutions; • Create and maintain technical documentation for ServiceNow configurations; • Test and troubleshoot ServiceNow implementations; • Implement integrations with third-party systems; • Stay current with ServiceNow features and best practices; • Support end-users with system inquiries and issues. • Develop and customize ServiceNow applications; • Configure and maintain core system applications and modules; • Collaborate with stakeholders to gather requirements and design solutions; • Create and maintain technical documentation for ServiceNow configurations; • Test and troubleshoot ServiceNow implementations; • Implement integrations with third-party systems; • Stay current with ServiceNow features and best practices; • Support end-users with system inquiries and issues. Qualifications Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering Certifications ServiceNow Certified Application Developer - ServiceNow Required Skills Agile Methodology, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Personal Effectiveness, ServiceNow Platform, Storytelling Language English (Required) Language Proficiency - English (OVERALL - Proficient - C2) Additional Job Location - Job Type Regular Master Skill List - Enterprise Application - ServiceNow Functional Remote Type - Office Work Shift - Flex Time (India) Why join Genpact? • Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter • Make an impact – Help global enterprises solve business challenges that matter • Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. At Genpact, you'll start your career inside the work — with real data, real challenges, and the experiences that shape what you're capable of. Be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow. Genpact never asks applicants to pay to be part of our hiring process. If you get an email asking you to purchase a starter kit, equipment or training, or pay to apply for a job, please assume this is a scam.

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