Job Description Summary Job Description Under general supervision, uses specialized knowledge and skills obtained through experience and/or formal training to process all aspects of commissions for financial advisors. Detailed instructions, established procedures and prescribed guidelines are provided to perform a variety of routine tasks. Recommends solutions to moderately complex problems. Will have extensive contact with internal and external customers to identify, research, and resolve problems. Essential Duties and Responsibilities: Acts as commission liaison between insurance carriers, financial advisors and sales management. Confirms proper posting of fees, commissions, reimbursements to commission systems and to general ledger, ensuring integrity ledger accounts. Prepares various journal entries, primarily commission postings and adjustments. Reconciles commission statements and commission related general ledger accounts. Utilizes reporting software to assist in reconciliations and problem resolution. Records, inputs and posts commission information from a variety of sources, including ACH’s and paper checks. Prepares advances and commission reversals. Remains current in operations policies and procedures. May train other associates. Performs other duties and responsibilities as assigned. Knowledge of: Accounting concepts, practices and procedures Operations and systems of assigned functional area. Fundamental accounting concepts, practices, and procedures. Financial products. Skill in: Operating standard office equipment and using required software applications, including general ledger and payroll software systems, including Microsoft Office Excel, Access and/or Crystal reporting. Preparing, processing and maintaining transaction documentation, files, and records. Gathering and compiling information. Responding appropriately to inquiries and dealing with complex transaction issues. Organizational and time management sufficient to prioritize workload, handle multiple tasks, and meet deadlines. Ability to: Partner with other functional areas to accomplish objectives. Execute instructions and request clarification when necessary. Identify and resolve discrepancies. Communicate effectively, both orally and in writing, with all organizational levels. Demonstrate efficiency and flexibility in performing detailed tasks in a fast-paced work environment with frequent interruptions, changing priorities, and multiple deadlines. Provide a high level of customer service, primarily via telephone. Maintain strict confidentiality of commission records. Work independently as well as collaboratively within a team environment. Educational/Previous Experience Requirements: High School diploma or equivalent with a minimum of two (2) years of Payroll or Commissions experience OR Associate’s degree (A.A.) or equivalent from a two-year college or technical school and one (1) year related experience and/or training in Payroll or Commissions. Bachelor’s Degree Preferred ~or~ An equivalent combination of education, experience and/or training approved by Human Resources. Education Bachelor’s - Completed: Accounting, Bachelor’s - Completed: Business Administration, Bachelor’s - Completed: Finance Work Experience General Experience - 4 to 6 months Certifications Travel Less than 25% Workstyle Hybrid The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com. At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. We expect our associates at all levels to: • Grow professionally and inspire others to do the same • Work with and through others to achieve desired outcomes • Make prompt, pragmatic choices and act with the client in mind • Take ownership and hold themselves and others accountable for delivering results that matter • Contribute to the continuous evolution of the firm At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. #LI-JM1 Raymond James is a diversified financial services company providing wealth management, capital markets, asset management, banking and other services to individuals, corporations and municipalities. Founded in 1962 in St. Petersburg, Florida, rather than on Wall Street, we have always embraced being a different kind of financial services firm. Today, Raymond James has locations and subsidiaries across the United States, Canada, the United Kingdom and Germany, and is listed on the New York Stock Exchange under the symbol RJF. Thanks for your interest in working with Raymond James. While we might not have the perfect role for you today, we'd love to keep in touch. Join our Talent Network to stay up to date on career opportunities that may be a good fit for you. Our business is deeply focused on people and their financial well-being. We're committed to helping individuals, corporations and institutions achieve their goals, while also supporting successful professionals and helping our communities prosper. We believe doing well and doing good aren't mutually exclusive. As an established but ever-evolving company, you can start – or continue – growing your career here. We invest in you with wide-ranging benefits and the support of leaders and colleagues who care. From development opportunities and enriching networking groups to prioritizing diversity, inclusion and the power of different perspectives, Raymond James is where good people grow. Our people-first culture is outlined in our Culture Blueprint. Check it out to see why many choose to work at Raymond James – and why they stay.

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