About the role
We are looking for experienced technicians who will use their knowledge to maintain an inviting property and address its needs including appearance, safety, the make-ready process, preventative maintenance, and repair.
How you will be successful
- Direct and oversee all aspects of the property’s maintenance function including the budget
- Monitor, prioritize, and complete service requests and maintenance activities ensuring issues are handled to the satisfaction of the residents
- Cordinate, schedule, and complete preventative maintenance on property, buildings, units, appliances and equipment
- Manage the make ready process by ensuring all repairs, replacements, and clean-up are completed
- Communicate daily with property office reporting on progress of service requests and make readies
- Act as the safety steward by addressing hazardous conditions and training staff on safety and protective measures
- Participate in property inspections with lenders, investors, and senior leadership; resolve issues as needed
- Maintain an adequate inventory of materials and supplies
- Demonstrate effective leadership by supporting the team’s success through clear communication, ongoing training and feedback. Additionally, provide access to the resources needed to meet KPIs, deliver high-quality service, and exceed resident expectations
- Review staff performance regularly, communicate expectations, and hold associates accountable through training and mentoring
- Monitor pool operation daily and maintain the appropriate health department standards
- Maintain curb appeal by assisting grounds keeping and picking up litter
- Assist with housekeeping, inspections, and other tasks as assigned by the Property Manager
- Maintain positive communications with residents and provide excellent service through courteous and timely response to resident needs and concerns
- Perform call-back emergency service as outlined in Maintenance Emergency Call Back policy
- Serve as an essential associate for the property and assist with snow removal
- Maintain organization and cleanliness of work areas and maintenance shops
- Embrace Mills values applying to all areas of responsibility and abide by Mills policies and procedures
- Perform other duties as asigned
What you need
- High school diploma or GED; Trade school degree preferred
- Minimum of two to five years’ maintenance experience including tile, carpentry, plumbing, electrical, and HVAC repair
- Previous supervisory experience preferred
- Valid driver’s license and proof of insurance required
- EPA certification Type I and II, or Universal and CPO certification required
- CAMT certification preferred but not required
- Demonstrated leadership and coaching skills with ability to mentor and develop others
- Proven ability to maintain composure against obstacles; solving problems with keen insight
- Ability to work a varied schedule including weekends, holidays, and on call
- Ability to work in extreme environmental conditions (heat, cold, rain, snow, etc.)
- Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building on other’s ideas, giving due appreciation and bringing out the best in others
Mills Properties, Inc. is an Equal Opportunity Employer
This description is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts, or working conditions as associated with a job. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.
About Mills Properties
Mills Properties is an award-winning property management company with 33 communities located throughout St. Louis, Kansas City and Columbia, MO – and growing. Our success is rooted in the hard work and unfaltering dedication of our team members. Driven by our mission of providing the setting for living life’s best moments, we desire to see our team members excel and leave work every day with a sense of pride and accomplishment.
Mills Properties Core Values:
- Act Like an Owner
- Find a Better Way
- Go the Extra Mile
- Pay it Forward
- Achieve Together
We invest heavily in our team members with our Total Rewards Package. We are proud to share Mills Properties has been recognized as a 2025-2026 Top Employee Benefits Award Winner. This includes both Missouri and National recognition in the areas of medical, dental, vision, life, disability, flexibility and time off, retirement and other supplemental benefits. Additionally, Mills Properties was recently named a 2026 National Apartment Association Top Employer, further reflecting our commitment to creating an exceptional workplace for our team members.
Our Total Rewards Package Includes:
- Base Pay – Your regular salary or hourly wage, paid on our standard payroll schedule
- Incentive Pay – KPI/Performance-based bonuses, maintenance emergency call back pay and multi-site support incentive pay – all for eligible team members only
- Benefits – Health, dental, vision, life insurance, and disability coverage for full time team members, Employee Assistance Program
- Retirement Contributions – 401(k) employer sponsored plan and contributions
- Health Savings Account HSA – Employer contributions
- Paid Time Off (PTO) – Vacation, sick time, and personal days (Accrue 18 days first year). Active military team members are also provided up to five (5) paid workdays per calendar year for military training, drill, or related short-term service obligations
- Paid Holidays – Thirteen paid holidays per year
- Professional Development – Training, certifications, or career development investments tailored to specific roles and development plans
- Discounts – 20% housing discount (*select communities)
- Pet Insurance - Discounted options
- Team Member Assistance Fund – For team member qualifying events when criteria is met
- Vacation Travel Incentive Program – travel/vacation voucher for team members when key tenure milestones are reached
- Stipends – Vehicle and mobile device stipends and mileage reimbursement for eligible team members
- Other Perks and Allowances – Work clothing allowances, referral bonuses and team events, anniversary gifts