Job TitleCivil Rights Case Manager Agency Texas A&M University Department University Risk And Compliance Proposed Minimum Salary$5,416.67 monthly Job LocationCollege Station, Texas Job TypeStaff Job Description Here's a Glimpse of the Job The Civil Rights Case Manager, under general supervision, plays a critical role in the university’s response to allegations of discrimination or harassment based on a protected class, including sexual assault and sexual harassment. The Case Manager reviews all incoming reports and provides objective information about a party’s rights, compassionate and appropriate support and resources, and options for resolving the complaint through the University’s formal or informal processes. The Civil Rights Case Manager supports the University’s mission to create and maintain a university environment that is free from discrimination, harassment, and retaliation. Essential Duties/Tasks Investigation Support and Case Management Triages reports of discrimination, harassment, and or related retaliation and provides a prompt, compassionate, and appropriate response. Conducts intake meetings, offers resolution options, facilitates academic and supportive resources, and communicates about a party’s rights in the university process. Provides status updates to the parties throughout the selected complaint resolution process (formal or informal). Maintains confidentiality to the extent allowed by federal regulations, state laws and university policies. Ensures timely and accurate documentation of all reports and University responses. Collaborates with a variety of campus partners (housing, academic officials, financial aid, etc.) to coordinate support services and eliminate roadblocks. Refers students to university and community resources, as appropriate. Training and Campus Outreach Engages in continuous learning to Title IX, Title VII, VAWA, and related civil rights regulations, state laws, and University policies. Delivers training and education programs for the university community. Promotes an environment that fosters relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold our values. Represents the department at special events, community functions, and University trainings. What You Need to Know Salary: $65,000 annually Special Instructions: A cover letter and resume are strongly recommended. You may upload these in the CV/Resume section. Required Education & Experience Bachelor’s degree. Three years of related experience in case management. Preferred Qualifications: Master’s degree in related field (social work, human resources, education, etc.). Previous case management experience in Title IX and/or higher education. Previous experience in higher education in one of the following areas: student affairs, student conduct, academic advising, or human resources. Experience working with individuals with mental health concerns. Knowledge, Skills, and Abilities Excellent verbal and written communication skills. Ability to establish rapport and communicate with students, faculty, and staff from various cultural, social, educational and economic backgrounds. Skilled in communicating with tact, diplomacy, discretion, and professionalism. Skilled in organizing, prioritizing, and managing multiple tasks and records in a high volume, fast-paced environment with accuracy, attention to detail, flexibility, confidentiality, empathy, positivity, and compassion. Ability to objectively gather and record relevant information into a well-organized file. Knowledge of relevant state and federal civil rights laws. Ability to adapt to constantly changing legal landscape. Ability to work as part of a team. Ability to maintain confidentiality with private or sensitive information. Proficiency in Microsoft applications with an emphasis on Word, excel, Outlook, and PowerPoint. Knowledge of best practices in higher education compliance with respect to effectively addressing discrimination, harassment, and retaliation. Ability to act independently, take initiative, and exercise sound judgment. Ability to multi-task and work cooperatively with others. Other Requirements and Factors This position is security sensitive. This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures. All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements. Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer. Howdy and thank you for your interest in a career with Texas A&M University. As the flagship campus of The Texas A&M University System, we are located in College Station, Texas with a student population of more than 74,000 and nearly 14,000 faculty and staff. The Spirit of Aggieland is unmistakable. We are a unique American institution, fostering a culture of friendliness, compassion and respect for one another. Our unique history and rich traditions make Texas A&M special. From our benefits package and professional development opportunities to our retirement programs, Texas A&M is a great place to work. Your path to a great career starts here! Equal Opportunity/Veterans/Disability Employer. If you need assistance in applying for this job, please contact (979) 845-5154. Useful Links: Benefit Programs Retirement Employee Discount Program Flexible Spending Accounts University Holidays Legal Statements New Employee Onboarding Prospective Employees Safety and Security Notices Training and Development USERRA Nondiscrimination Notice

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