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OCOcbc logo

Ocbc

SGP-Head Office, Singapore

Documentation Officer (Contract).

CONTRACTREMOTE
WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Credit Administration Officer Processing and Verification of New Loan Applications Review and process new loan applications, ensuring all information and supporting documents are accurate, complete, and compliant with internal policies and regulatory requirements. Conduct thorough verification checks to facilitate timely loan approvals and disbursements. Documentation and Loan Servicing Administration Manage and process a wide range of documentation and servicing requests, including: Loan disbursements and redemptions Restructuring of credit facilities post-disbursement Partial capital repayments Loan repricing requests Bridging loan administration Ensure all transactions are executed accurately and within stipulated service standards. Safe-Keeping of Security Documents Maintain proper custody, control, and safekeeping of security documents to ensure their integrity, confidentiality, and accessibility. Adhere to established operational controls and record-keeping requirements. Stakeholder Management and Liaison Serve as the key point of contact. Liaise effectively with internal stakeholders, including branches, contact centers, Mortgage Specialist Centers, and relevant departments, as well as external parties such as solicitors and valuers. Foster strong working relationships to ensure seamless processing and resolution of service related requests. Compliance and Operational Excellence Ensure adherence to regulatory requirements, internal policies, operational procedures, and service level agreements. Identify process improvement opportunities and contribute to initiatives that enhance operational efficiency, risk management, and customer service standards What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers. Let’s build the bank we need for the future we want. Find the best version of yourself in a friendly, supportive team. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. As the longest established Singapore bank, formed in 1932 from the merger of three local banks, we have grown from strength to strength to become a regional financial services group. With a deep history in Asia, we offer the most comprehensive coverage across ASEAN and Greater China, complemented with a presence in the leading economies of New York, London and Sydney. We are the second largest financial services group in Southeast Asia by assets with one of the world’s highest credit rating (Aa1 by Moody’s and AA- by both Fitch and S&P). We offer private banking services through our wholly-owned subsidiary, Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals. Our insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia.
Pay
Not stated
Where
SGP-Head Office, Singapore
Work
Remote
Type
Contract
Posted
12 Nov, 2026
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