Job Description: Business Overview Rakuten Group provides more than 70 services across a wide range of fields, both in Japan and internationally, including internet services such as e-commerce, travel, and digital content; fintech services including credit cards, banking, securities, electronic money, and smartphone payment apps; mobile carrier services; and professional sports. By organically connecting these services through a membership centered on Rakuten members, the Group has formed its unique "Rakuten Ecosystem." *Learn more about Rakuten's businesses in numbers: https://corp.rakuten.co.jp/careers/services/ Department Overview The mission of the Risk and Compliance Support Section is to establish and strengthen governance, risk management, and compliance frameworks across the Rakuten Mobile Group companies in order to support their sustainable business growth. As the Group operates a diverse range of businesses and services, including Rakuten Mobile services, we develop and implement effective measures to address an increasingly complex risk environment. Through continuous daily improvements, we work to enhance the overall level of compliance across the Group. Position: Why We Hire You will be responsible for responding to internal inquiries regarding the handling of personal information in the business activities of Rakuten Mobile Group companies, managing related operations, coordinating with relevant departments to resolve issues, and establishing and improving the Group’s personal information protection framework. While deepening your expertise in privacy governance, you will also have opportunities to broaden your experience into related legal and compliance areas, depending on your interests and career aspirations. Through your responsibilities after joining the company, you will develop your expertise and are expected to contribute to enhancing Rakuten Mobile Group’s personal information protection and compliance frameworks in the future, either as a privacy governance specialist or as a core professional with strengths in related fields. Rakuten Mobile Group is in a growth phase, building and strengthening its privacy governance function. This is a rewarding environment where your work will directly contribute to enhancing the Group’s overall privacy governance standards. ・You will gain exposure to the design of business structures and the operation of diverse businesses and services within a single corporate group. By sharing information and collaborating directly with a wide range of departments, you will develop broad practical skills in handling personal information. ・While deepening your expertise in privacy governance, you will also have opportunities to expand your experience into related legal and compliance areas, depending on your interests and career aspirations. We support career development both for those who wish to pursue deeper specialization and for those who wish to broaden their scope into related fields. Position Details Operational Support for the Handling of Personal Information and Related Data: ・Responding to and advising on inquiries from internal departments regarding the handling of personal information and similar types of data ・Reviewing and drafting revisions to privacy policies, terms of use, consent forms, and related documents ・Conducting privacy impact assessments when services are launched ・Responding to incidents involving personal information Internal Awareness and Training: ・Supporting and advising on the development of internal frameworks in response to the enactment or revision of laws and regulations Supporting the Use of Data: ・Providing internal support for the appropriate use of personal information, personal-related information, pseudonymized information, anonymized information, and similar types of data Work Environment ・Size: Approximately 20 members ( approximately 4-7 members per team) ・Age Range: Primarily 20s-40s ・New Grad to Mid-Career Ratio: Approximately 1:4 from 20 hours per month *May vary depending on workload and ongoing projects. ・One member joined Rakuten after working in the legal departments of advertising-related companies. After gaining experience in compliance operations across multiple Group companies, she/he now work as a privacy governance specialist. ・Another member joined Rakuten after working in the legal departments of comprehensive leisure companies. By handling both legal and privacy governance responsibilities, she/he is broadening their expertise while applying their legal knowledge and practical experience. ・One member joined the Company as a legal professional after gaining experience in project management related to laws and regulations within a business planning department. Through their responsibilities, they developed their expertise and now oversee organizational management as a manager in charge of privacy governance. Mandatory Qualifications: ・Basic knowledge of the Act on the Protection of Personal Information and related guidelines ・At least three years of experience in personal information protection-related work at a company or Law Firm, in operational roles within an information security department ・Ability to work smoothly and effectively in Japanese Desired Qualifications: ・Basic knowledge of laws and regulations, such as that acquired through a degree in law ・Qualification to practice law in Japan or another jurisdiction ・Knowledge of the telecommunications or Internet industry ・Experience coordinating with multiple stakeholders to organize issues and manage progress ・Experience working in global privacy governance ・Experience working in English Other Information: Additional information on Location Rakuten Crimson House 1-14-1 Tamagawa, Setagaya-ku, Tokyo Related Pages ・Employee Benefits: https://global.rakuten.com/corp/careers/benefit/ ・Employee Conditions: https://global.rakuten.com/corp/careers/information/ ・Culture: https://global.rakuten.com/corp/careers/culture/ #corporate #legal #IP #audit #operationdiv Languages: English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: [email protected] *Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details

Privacy Governance Officer - Risk & Compliance Support Section, Strategic Business Compliance Support Department, Group Compliance Supervisory Department.

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