The Sr. Specialist Assortment Performance is a regional individual contributor role (IC3) embedded in the Assortment team. This position sits at the intersection of data analysis, market operations, and assortment strategy. Owning OKR performance visibility across all markets, supporting local teams with actionable insights, and executing the deep dives and diagnostic frameworks that move the needle on assortment quality.
Market Performance & OKR Ownership
- Own market-level OKR performance tracking and reporting, ensuring data accuracy and timeliness across all markets in the region.
- Develop and maintain structured performance scorecards and market dashboards to surface assortment health at a glance.
- Monitor Stock Management System and Retail Hub performance metrics and roll-out, flagging deviations and escalating risks proactively.
Market Support & Action Planning
- Partner with local market teams to co-create prioritized action plans that address assortment performance gaps and drive OKR improvement.
- Serve as the key point of contact for market teams seeking analytical support, diagnosis, and execution guidance on assortment initiatives.
- Translate regional strategy into market-relevant priorities, helping local teams understand the 'what' and 'how' of execution.
Deep Dives & Insight Generation
- Execute structured market deep dives to diagnose root causes of performance gaps.
- Produce clear, action-oriented insight reports with prioritized recommendations for both market teams and regional leadership.
- Identify systemic patterns across markets and include them into frameworks.
Frameworks & Continuous Improvement
- Contribute to the development and refinement of assortment performance frameworks, ensuring they are practical, scalable, and adopted consistently across markets.
- Support experiments and test-and-learn initiatives by providing pre/post analysis and performance readouts.
- Ensure all tracking tools (dashboards, trackers, scorecards) are accurate and reflect the latest performance standards.
4–6 years of experience in analytics, commercial operations, QC operations, or a related field — ideally within e-commerce, q-commerce, FMCG, or a marketplace environment.
Prior exposure to multi-market or regional roles is a strong plus; you know how to work across cultures and time zones.
Advanced Excel/Google Sheets skills, pivot tables, complex formulas, and data modeling are second nature.
Experience with BI tools (Looker, Tableau, Power BI, or equivalent) for building and consuming dashboards.
Familiarity with A/B testing methodologies and experiment analysis is a plus.
Analytical rigour: you don't just find the 'what', you obsess over the 'why' and design the path to 'so what'
Strong communicator: you can break down complex data stories into concise, persuasive narratives for market teams and senior stakeholders alike.
Structured problem-solver: you bring frameworks to ambiguous situations and know when to adapt them.
Bias for action: you move from insight to recommendation without waiting for perfect information.
Collaborative by nature: you partner effectively with markets, cross-functional teams, and your direct team to get things done.
Fluent in English; Arabic proficiency is a plus given the regional scope.