Key Accountability Areas
Regulatory Compliance & Risk Monitoring
- Monitor rider permit validity, vehicle documentation, work authorizations, and road safety compliance, identifying recurring risk patterns rather than one-off exceptions.
- Independently conduct scheduled compliance audits across operational channels and document findings, gaps, and root causes.
- Support the rollout of updated regulatory guidelines into daily rider operations, ensuring accurate on-ground implementation.
Process Improvement & Governance Support
- Contribute directly to reviewing and updating compliance procedures, risk mitigation protocols, and SOPs.
- Draft and track corrective action plans for non-compliant rider cases and operational bottlenecks.
- Identify and propose process improvement opportunities based on audit trends.
QUALIFICATIONS/REQUIREMENTS
Knowledge and Experience
- 3–5 years of relevant experience in compliance, logistics operations, fleet management, or regulatory audit within Saudi Arabia.
- Bachelor's in Supply Chain Management, Engineering or any other related discipline.
- Excellent verbal and written communication in Arabic and English.
- Familiarity with delivery platform operations, last-mile fleet management, or quick-commerce regulatory landscapes.