Role Summary
Recurly has some foundational training content in place, and we are now evolving and building out a more structured learning and development function across onboarding, compliance, and manager development. This role will help strengthen and expand those programs, working closely with HR and business leaders to make training practical, scalable, and aligned with Recurly goals.
The Learning Specialist supports the design, delivery, and maintenance of training programs that build employee and manager capability. This role builds (non-technical) training modules for teams across the company, delivers onboarding, supports coordination of live session deliveries, and manages the Learning Management System (LMS), training calendar, and training records. The role works under the direction of our Senior HRBP and owner of L&D, and partners closely with HR Operations and other business functions.
Duties and Responsibilities
- Build small training modules for other teams, such as security awareness, new tool or policy introductions, manager guides under the direction of the L&D lead or the relevant function.
- Support the development of manager training programs, including content creation, session preparation, and delivery.
- Coordinate with HR Operations on onboarding programs and deliver live new-hire training.
- Develop and administer mandatory compliance training, and track completion and compliance status.
- Design and create training resources such as presentations, e-learning content, job aids, and evaluation tools.
- Manage and administer the LMS, including course setup, enrollment, content updates, user support, and reporting.
- Plan, coordinate, and maintain the company's training calendar and scheduling systems.
- Track training feedback and use it to improve content and delivery.
- Ensure training content aligns with Recurly policies and regulatory requirements, and support compliance audit activities.
- Maintain training records and documentation for audit and reporting purposes.
- Perform other duties and special projects as assigned.
Requirements
Required Knowledge, Skills, and Abilities
- Ability to work independently, manage multiple priorities, and take initiative in a fast-paced environment.
- Exceptional organizational skills with strong attention to detail and accuracy.
- Excellent written, verbal, and presentation communication skills.
- Ability to build relationships and collaborate with employees and managers at all levels.
- Foundational experience designing and delivering training, including setting learning objectives and supporting outcome evaluation.
- Familiarity with digital learning and content creation tools such as Loom, Notion, or Slack.
- Experience or openness to using AI tools to draft and develop instructional content and training materials.
- Familiarity with LMS administration, including content delivery, tracking, and reporting.
- Proficiency in Google Workspace.
Education and Experience
- Bachelor's degree in Human Resources, Education, or a related field is required.
- 2+ years of prior experience developing course curriculums, instructional programs, or delivering training sessions.
Benefits
As a full-time employee, Recurly offers competitive benefits programs, perks and options designed to fit your needs and the needs of your family. We offer medical, dental and vision benefits and a menu from which to choose options that work best for you and eligible dependents. We also offer life insurance, short and long-term disability, hospital indemnity, critical illness coverage, employee accident protection, health savings account (HSA) with company contribution & flexible spending account (FSA) options, employee assistance program, Legal and Pet Insurance.
Compensation range: $74,000 to $105,000
Other perks may include:
401(k) Retirement Plan and company match
Flex Time Off
Company Events
Training/Development
Tuition reimbursement
Commuter benefits
Volunteer opportunities
Recurly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Recurly is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.