The Sales Account Manager drives profitable growth of the engineering plastics portfolio in Singapore, Johor Bahru Malaysia and Batam Indonesia. The role owns a base of key accounts, develops new business opportunities with our supplier partners, and acts as the customer’s first point of contact on commercial and application matters.
Key Responsibilities
Account management:
Manage and grow a portfolio of key accounts, building long-term relationships and supporting customers on material selection, application development and basic troubleshooting.
Commercial execution:
Lead commercial activities for assigned customers, including account planning, customer visits, forecasting, pricing and negotiation.
Pipeline and projects:
Develop and manage the opportunity pipeline: follow up enquiries promptly, coordinate with product managers, segment managers and suppliers, and support customer qualification through to commercial supply. Keep project status up to date in the salesforce and report regularly to management.
Strategy:
Contribute to the development and execution of the Polymer commercial strategy together with the segment leads and key supplier partners.
Market intelligence:
Monitor trends in engineering plastics, moulding technologies and end-use applications, and share customer, market and competitor insights to support decision-making and supplier alignment.
Performance:
Achieve agreed sales volume, gross margin and budget targets for the assigned portfolio.
Representation:
Represent the company at trade fairs, seminars, supplier meetings and key customer events.
Your profile
Qualifications and Experience
Diploma or degree in Polymer Science, Materials Science, Chemical Engineering, Chemistry or a related technical field.
3–5 years’ experience in sales of engineering plastics, or in a related technical-commercial role such as application development or technical service.
Working knowledge of polymer materials, applications and processing, particularly injection moulding.
Proven track record of managing key accounts and delivering sales and margin growth.
Willing to travel regionally as required.
Key Competencies
Commercial acumen:
able to build a pipeline, drive projects to closure and protect margin.
Communication:
works effectively with customers, suppliers and internal teams across cultures.
Self-management:
self-driven and well organised, handling multiple projects and customers at the same time.
Customer focus:
practical problem-solver with high integrity and a customer-centric mindset.