Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Operates telecommunication system and answers or refers inquiries to appropriate personnel. Distribute mail to personnel. Maintains security of front lobby and organized reception area. Supports Human Resources team with duties as assigned.
Essential Duties:
- Exhibits regular and punctual attendance.
- Maintain reception area in a clean and organized manner.
- Operate multi-line telecommunication system to answer and transfer calls and provide information as needed.
- Greet walk-in clients and visitors and alert appropriate personnel.
- Responds to requests for information/service inquiries in a timely and accurate manner.
- Accepts deliveries and mail, organize, and distribute to correct recipients using office mailing system.
- Acts as a notary.
- Maintains a working knowledge of the organization to properly route/request information.
- Maintain the security of lobby by operating security system with discretion.
- Manage building log of service providers arrival and departure times.
- Review applications and screen resumes to identify candidates who meet minimum qualifications and job requirements.
- Contact applicants to schedule interviews, screenings, and other recruitment-related appointments.
- Create and distribute the monthly employee resource communication at the beginning of each month, ensuring information is accurate, timely, and relevant to staff.
- Generate and maintain monthly and annual employee reports, including birthday, work anniversary, and other employee recognition reports.
- Coordinate employee recognition efforts by tracking work anniversaries, ordering anniversary gifts, and assisting with the timely distribution of employee appreciation items.
- Direct Alumni Support with Food Pantry visitors and inquiries.
- Perform filing, and accurate data entry for Human Resources and administrative functions while maintaining confidentiality of sensitive information.
- Assist the Human Resources department with recruitment activities, employee engagement initiatives, special projects, and other duties as assigned.
- Create, track, and process Personnel Action Reports (PARs) for Cost of Living Adjustments (COLA), maintain data integrity within HR records and systems, and ensure all compensation-related changes are accurately documented and reported.
Requirements
- High school diploma or GED equivalency required.
- Administrative or reception experience preferred.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office for Windows applications (word processing, database, spreadsheet, e-mail, presentation graphics, etc.).
- A minimum of 45 wpm typing speed required.
- Bending, lifting, grasping, fine hand/eye coordination, pushing/pulling, prolonged sitting/standing.
- Proficiency in general office equipment operation.
- Exceptional time management and detail-orientation skills.
- Availability for travel as needed.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance