We’re seeking a Customer Banking Specialist to join our Esperance Branch! Your full-time roster is Monday to Friday, totaling 38 hours per week. Roster: Monday: 8:35am - 5:00pm Tuesday - Friday: 8:40am - 5:00pm You will be joining one of our Multi-Channel Branches!   What is a Multi-Channel Branch? Between 8:40am - 1:15pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions. After 1pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. More specifically, you will: Assist customers with general banking transactions, answering questions and queries  Build a personal connection with customers through meaningful conversations face to face and through our direct channels Work with customers to use our in-branch technology and digital banking options    Process applications for personal loans, credit cards and associated products    Use tools to capture customer feedback and take action to correct any service breaks to drive improvement  Be provided with continuous training and development to support your career aspirations  We’re interested in hearing from people who have:   A passion for delivering outstanding customer service with every interaction  The ability to have great conversations and confidence to ask challenging questions   Problem solving attitude and curiosity in finding the right solutions   An open approach to learning new things and goal oriented An ability to work collaboratively as a team to deliver a seamless customer experience  If you are passionate about helping people, this is a great opportunity for you. Please apply today! Aboriginal &/or Torres Strait Islander people are encouraged to apply. Please note: Following submission of your application, you may be invited to complete an online assessment and digital interview. If you receive an invitation, we recommend completing it within 24 hours, although links will remain active 48 hours. Completion of these assessments supports us in progressing your application through the recruitment process. Once expired, testing links cannot be reset. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 24/11/2026 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Customer Banking Specialist - Esperance (Full Time) - Multi Channel Branch.

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