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ABAbb logo

Abb

Sharkia

Service Operation Manager.

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Local Division Manager Electrification Service __ Your role and responsibilities In this role, you will have the opportunity to lead local operations with accountability for day-to-day execution, exceeding customer expectations through efficient operational performance. Each day, you will drive lean and faultless operations across the extended value chain, optimizing cost and ensuring customer satisfaction. You will also showcase your expertise by creating, implementing, and reviewing the operations strategy for the designated area, based on strategy. The work model for the role is: onsite This role is contributing to the Electrification Service Business in Egypt. You will be mainly accountable for: Leading the successful execution of projects, ensuring delivery on scope, schedule, quality, and budget commitments while effectively managing risks and opportunities. Driving service operations are excellence by managing the end-to-end value chain, optimizing resources, and implementing continuous improvement initiatives to enhance productivity and profitability. Building strong customer relationships by acting as the primary escalation point, ensuring exceptional service delivery, and identifying opportunities to improve customer satisfaction and retention. Leading, develop, and inspire a high-performing team while fostering a culture of safety, integrity, collaboration, and accountability across all operations and projects. Our team dynamics You will join a dynamic, talented, high performing team, where you will be able to thrive. Qualifications for the role Bachelor’s degree in electrical engineering, with PMP certification preferred, MBA will be an advantage 10 years plus work experience in a management role Proven experience in project management and service operations leadership within the electrification, energy, industrial automation, or related sectors. Strong expertise in project execution, operational excellence, financial management, quality systems, and contract management. Demonstrated leadership, customer focus, and stakeholder management skills, with the ability to drive high-performance teams and business results. You are at ease communicating in English What's in it for you? We want you to bring your full self to work your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, everyday. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe. Why ABB Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB. We care At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do. We grow We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings. How to apply Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.
Pay
Not stated
Where
Sharkia · Egypt
Work
Not stated
Type
Not stated
Posted
11 Nov, 2026
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