About Our Company We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Job Description Ameriprise Financial is looking to add a Senior Enterprise Vendor Analyst to the team! This is an opportunity for a high-performing professional to support enterprise vendor management activities that drive operational efficiency, service reliability, and risk mitigation. The Sr. Enterprise Vendor Analyst will support a portfolio of third-party vendors, including providers of call center technology and tax processing services, by executing core vendor management processes, analyzing performance data, and ensuring alignment with enterprise risk and compliance standards. This role partners cross-functionally with procurement, risk, finance, and operations stakeholders to support business objectives, enhance vendor oversight, and resolve vendor-related issues. The ideal candidate is analytical, organized, and interested in developing a working understanding of contact center technology, related services, and basic system integrations. Key Responsibilities Provide vendor management support across a portfolio of third parties: Contract Governance: Support contract and SLA compliance through internal and external monitorization, analyze trends and provide insights to support contractual improvements, escalation point for any identified gaps. Performance Management: Support vendor reviews, service-level oversight, issue escalation, remediation tracking, and follow-up actions to promote accountability and service reliability. Contract Lifecycle Support: Assist with onboarding, due diligence, and contract documentation in alignment with procurement requirements. Risk & Compliance Support: Support audits and risk activities by gathering documentation and tracking remediation. Financial & Commercial Support: Assist with vendor expenses, invoices, licensing considerations, forecasts, and information needed to support renewals and commercial discussions. Stakeholder Coordination: Coordinate across business, procurement, legal, risk, finance, operations, technology teams etc to advance lifecycle or consolidation activities, decisions, issue resolution. Process Documentation & Improvement: Maintain procedures and identify opportunities to improve workflows, reporting, and controls. Required Qualifications Bachelor’s degree or equivalent 3–5 years of vendor management, operations, or related experience Strong analytical skills with the ability to interpret data and identify trends Excellent organizational and time management skills with ability to manage multiple priorities Effective written and verbal communication skills Strong attention to detail and problem-solving capabilities Proficiency in Microsoft Excel or similar reporting tools Demonstrated interest in learning new technologies and processes quickly and adapt in a dynamic environment Preferred Qualifications Familiarity with vendor management frameworks, policies, or systems Exposure to third-party risk management or procurement processes Experience in financial services or operations environments Familiarity with call center software or tax processing service providers Familiarity with software licensing, service-level agreements, data protection, and business continuity considerations Experience supporting performance reporting, dashboarding, or process improvement initiatives In-Office Collaboration We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process. Visa Sponsorship Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN). Base Pay Salary The estimated base salary for this role is $76,300-$104,900/ year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Full-Time/Part-Time Full time Exempt/Non-Exempt Exempt Job Family Group Finance Line of Business CLEAR Clearing Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you. Since 1894, Ameriprise Financial has helped people feel more confident about their financial future. Guided by strong values and a deep commitment to clients, we've remained a trusted leader in financial planning and advice for more than 130 years. Through our businesses, Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance & Annuities, we deliver advice, investment and protection solutions designed for long-term success. While each business brings distinct capabilities and expertise, all are united by our unwavering focus on clients and a strong financial foundation. For you, that means the opportunity to build a meaningful career in a high-performing, collaborative culture where your expertise can grow, your contributions are valued and your work can make a real impact. As a global financial services company with three complementary businesses, the breadth of our capabilities sets us apart. It also creates unique opportunities for employees to learn, collaborate and grow their careers: Ameriprise Financial: Financial planning, advice and wealth management. Columbia Threadneedle Investments: Global asset management serving individual, institutional and corporate clients. RiverSource Insurance & Annuities: Products and solutions designed to help clients protect and grow their wealth. Explore opportunities within each business and region below. Ameriprise US | Careers Ameriprise India | Careers Columbia Threadneedle Investments US | Careers Columbia Threadneedle Investments EMEA APAC | Careers RiverSource | Careers Can I check the status of my application? Yes, you can check the status of your submitted application. To do so, you will need to log into the Candidate Homepage with your username and password. What information is required to apply for a job? Requirements vary by position, state and/or region. Be prepared to provide work history, resume, and contact information at a minimum.

Senior Enterprise Vendor Analyst.

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