At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us. RESPONSIBILTIES/ACCOUNTABILTIES • Responsible for promoting Lilly’s diabetes portfolio in the territory of Vic Northwest, Keilor, Caroline Springs, Sunbury, Melton, Bendigo, Echuca. Achieve sales targets by promoting products to targeted customers • Develop strong, long-term relationships with Key Customers in the primary care (GPs) • Ensure that a high level of customer satisfaction is achieved and maintained at all times • Respond to customer requests in a timely and effective manner • Promote the image of Lilly in disease state areas • Develop & maintain excellent knowledge of disease area, products, competitors and market developments in the relevant disease state area • Develops detailed territory business plans, based on territory analysis, to meet the planned objectives within a geographic area • Develop specific territory action plans for key customers • Enter and maintain accurate, professional records of customer interactions within a timely manner • Be a strong team player and work collaboratively alongside all Lilly colleagues • Able to use Technology effectively in ensuring all duties are carried out effectively • Ensure all activities comply with legal and ethical standards and company policies • Able to quickly build knowledge of current treatment guidelines, that impact standard of care for the desired patient outcomes • Identify & offer Omni-channel solutions that are the most meaningful to the customer and align with what the Lilly portfolio can deliver • Address customer needs and promote the products This role reports to the Regional Business Manager. Most critical skill and attributes: Account & Stakeholder Management An ability to manage key accounts within a geographic area and to enhance relationships, to build and increase collaboration, to develop valued relationships with key influencers and teams Scientific knowledge and application – A demonstrated ability to understand and disseminate scientific information and related disease states – at a depth required to credibly communicate with a specialist Strong Professional Communication -Strong interpersonal skills and the ability to share relevant and high quality information Business Acumen - To have an understanding of business drivers for both customer and organisation, cuts through the complexity to solve business problems that creates a mutually beneficial outcome Planning and execution - An ability to review data; strategically plan actions that are implemented with the desired outcomes and accountability for these actions. High level organizational skills – The ability to prioritize and deliver on customer requirements and complete all administration tasks within the required timeframes Learning agility - To be able to effectively deal with a wide variety of people and challenging situations and is comfortable with complexity, can examine problems carefully and deliver in first time situations. Emotional Intelligence – To be able to evaluate emotions of self and others in order to understand drivers of behaviour and build valued relationships, to remain optimistic and positive even in ambiguity or during a setback. Resilience – The demonstrated ability to be determined to achieve a goal, the ability to persevere during times of trial, ability to adapt to change and move forward after disappointments and setbacks Compliance – the ability to understand operating principles, procedures and practices and to operate within them at all times Prior Knowledge or Experience: • Prior experience and demonstrated skills in a sales or account management role is highly desirable • Proven expertise in the diabetes therapy area is desirable • Demonstrated ability to use technology effectively to meet administrative and compliance requirement Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #WeAreLilly At Lilly we strive to ensure our employees are part of a team that cares about them and our shared purpose of making life better for those around the world. How do we do this? We continue to look for ways to include, innovate, accelerate and deliver while maintaining integrity, excellence and respect for people. We hope that you seek to join us on our journey as we create medicine and deliver improved outcomes for patients across the globe! #WeAreLilly

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