What you’ll be doing
- Leading the day-to-day hospitality operation (Monday to Friday)
- Planning service across meetings, events and functions (40 meeting rooms, 5 private dining rooms, 3 event spaces, bar)
- Leading, motivating and developing the hospitality team (16 team members, including Hospitality Deputy, Events Manager, 3 supervisors, as well as casual and agency team members)
- Building strong relationships with clients, customers and key stakeholders
- Maintaining excellent food, beverage, presentation and service standards
- Managing labour, stock, costs and operational controls
- Supporting menus, events and service innovation
- Ensuring food safety, allergen, health and safety and company standards are maintained
What we’re looking for
- Experience managing hospitality, events or high-quality food and beverage service
- A confident, warm and professional leadership style
- Strong planning, organisation and attention to detail
- Excellent client relationship and communication skills
- Commercial awareness and confidence managing operational priorities
- A passion for developing people and delivering exceptional service
- A positive, hands-on and solutions-focused approach
Why join BM Caterers?
- An annual day off for your birthday
- Monthly masterclasses with Michelin-starred chefs
- Fully funded development courses from Levels 2 to 7
- Apprenticeship and career development opportunities
- Freedom Friday - a paid day off to volunteer at a charity of your choice
- Free lunch on shift
- Discounts and cashback at a wide range of retail and leisure outlets
- Cycle-to-work scheme
- 24/7 access to the Mental Health Charter App
- Enhanced parental leave
- Paid leave for fertility treatment
- Grandparent leave
- Extra paid day off for your wedding or commitment day
- Pension and life assurance
Ready to join us?
Join us and find your happy career in a happy place.
At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people
of all backgrounds and are committed to creating a workplace where everyone feels valued,
supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear
from you.