As Assistant Manager Claim non Motor, each day, you will:
- Manage daily Non-Motor claims operations to ensure processes are handled accurately, promptly, and in accordance with policy terms and OJK regulations.
- Conduct technical analysis of claims involving Property, Engineering, Marine Cargo, Liability, and CPM.
- Coordinate with Loss Adjusters to monitor case developments, review IA/PR/FR reports, and ensure independent assessments.
- Review policy documents, endorsements, clauses, extensions, and exclusions to ensure accurate claim decisions.
- Communicate professionally with brokers, insurers, and internal stakeholders to ensure timely claim updates.
Requirements:
- Minimum 5 years of experience in Non-Motor Claims or Loss Adjusting, particularly in Property/Engineering/Marine.
- Ability to read and interpret policy wordings (Property, CAR/EAR, MB, Marine Cargo, and Liability).
- Experience working with Loss Adjusters and external parties.
- Strong communication, professionalism, and negotiation skills.
- Ability to lead operational activities and make prompt and accurate technical decisions.
- Disciplined, detail-oriented, and able to work under pressure with tight deadlines.