The Job
We are looking for a strong IZAKAYA Hostess, who is comfortable in a fast-paced, downtown environment.
This position is service oriented and extremely outgoing. You will invite guests into the restaurant, inform guests about our dining options and lead them through the ideal options for them, and provide a “wow” experience for guests who may visit us for the first time. The role of a Hostess is essential in creating an unforgettable experience for all the guests of IZAKAYA Amsterdam. You will provide our guests with a warm and sincere greeting and to ensure any of their special requirements are carefully communicated to the rest of the IZAKAYA team. Ultimately, you'll ensure that we provide excellent guest service and a pleasant dining experience to our guests, always with a smile.
Your profile
For this role, you should be people skilled and motivated to make sure our guests have an unforgettable dining experience from the moment they arrive until their departure. The ideally candidate for this role has excellent communication skills, a passion for hospitality and thrive in a team based environment.
Responsibilities
A warm and welcoming delivery while processing our valued reserved and walk-in guests
Excellent customer service skills in person and over the phone
Positive attitude and aim to provide communication skills
Provide accurate information and monitor waiting lists
Escort guests to assigned dining or bar area
Provide menus and explain the concept to our guests
Bidding goodbye
Maintain a clean reception and working area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customers’ queries
Assist waiter staff as needed
Previous work experience as a hostess
Availability to work in shifts as needed
Flexible availability on nights and weekends
Good physical condition to walk and stand during an entire shift
Requirements
You live in or nearby Amsterdam
Excellent customer service skills in person, in writing and in speaking
Availability to work in shifts as needed
Flexible availability on nights and weekends
Good physical condition to walk and stand during an entire shift
English needs to be spoken fluently, Dutch is an asset
Benefits
In house experience – Sircle Collection
Discount: Employee rate (35%) and Family & Friends rate (25%)
Restaurant benefits - The Entourage Group (25%)
Business Fitness Nederland (3.259)
Bootcamp every Monday @ Sir Adam – Sircle Collection
Birthday off
Christmas Gifts
Paid moving day
Interested?
Please apply with your CV and motivation!
IZAKAYA is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, THE DUCHESS and MR PORTER STEAKHOUSE.
If you have any questions regarding this application, please contact us via email.