Job Description
The Senior Project Manager performs the lead role in managing the implementation of Unit4 software solutions into customer environments, orchestrating the successful delivery of project engagements. Expected to lead and drive projects to successful completion, achieving agreed delivery dates within budget, meeting customer requirements and exceeding expectations.
You will manage customer projects mainly for Dutch public-sector organizations, such as municipalities, water boards and higher education institutions. Your portfolio will combine new Unit4 ERPx implementations with migrations from Unit4 ERP to ERPx, and may also include international projects or other customer segments. You will typically manage several projects in parallel, independently and with full ownership.
- Ensures project plan and deliverables match the scope as outlined in the Scope of Work (SOW);
- Collaborates closely with assigned project team members, including architects, functional, technical and financial consultants and global teams, to create a project plan and a work breakdown structure (WBS) consistent with Unit4's preferred best practices;
- Leads and manages project team members applying Unit4 and professional best practices;
- Owns the financial and commercial control of each project, including accountability for project margin, identifying financial risks and understanding how project changes affect the forecast;
- Maintains accurate weekly revenue and cost forecasts for each project;
- Identifies project risks early and defines and drives mitigation actions;
- Prepares and leads steering committees, using them to influence customer stakeholders and steer projects to successful outcomes;
- Responsible for managing out-of-scope requests and working with the customer and Unit4 account team to scope and cost additional Unit4 opportunities;
- Ensures that work is not performed outside of contracted scope without appropriate change order documentation accepted by the client;
- Maintains a weekly project schedule which identifies and updates all project risks, issues, tasks and dependencies. Tracks progress against the project initiation document and SOW baseline;
- Collaborates with the Unit4 resource management team to appropriately staff each project;
- Interacts with project staff, customers and other Unit4 teams as necessary to communicate project status and to escalate risks and issues on a timely basis;
- Ensures accurate and timely communication of project status to relevant stakeholders, including Unit4 PMO and customer account teams;
- Maintains and archives all key project documents in the appropriate systems;
- Actively keeps abreast of the latest trends and best practices in IT project management;
- Builds and shares experience-based knowledge and resources directly with peers and across Unit4;
- Adheres to all company policies, including but not limited to time and expenses, code of conduct, ethics, security and any required training;
- Continually identifies customer knowledge gaps and opportunities for Unit4 product or service expansion and enhancement.
Qualifications
A senior professional accountable for the successful delivery of Unit4 strategic customer engagements. Able to multi-task, managing cross-functional teams to deliver scoped outcomes across multiple projects. Manages relationships with internal Unit4 and customer stakeholders at all levels using advanced and timely communication skills. Known as an advanced-level practitioner with a track record of successful delivery across multiple engagements. Coaches and mentors junior PM staff. Able to lead and demonstrate project management best practices.
- Bachelor degree, or equivalent, in a relevant field;
- Typically 6 or more years of related professional project management experience;
- Proven experience managing ERP implementation projects; experience with financial, HR or payroll systems is an advantage. Previous Unit4 experience is not required;
- Evidence of proven team leadership over large-scale technical engagements (6+ team members, over $500K USD, over 9 months duration, multiple product suites);
- Experience with project financials: budgets, margin, forecasting and commercial control;
- Experience running steering committees and influencing senior customer stakeholders;
- Experience on the vendor or consultancy side is preferred; strong candidates from customer-side ERP programs are also welcome;
- International experience preferred;
- Fluent in Dutch and English (speaking and writing);
- Highly driven with excellent communication skills, both oral and written; able to influence at senior level within Unit4 and with customers; listens and communicates effectively;
- Demonstrates the ability to apply sound judgment to any situation and achieve desired outcomes;
- Willing to build product proficiency by achieving the appropriate Unit4 professional certifications (training and support provided);
- Able to form and manage cross-functional teams and apply leadership skills;
- Proven negotiation skills;
- Builds successful relationships within Unit4 teams, e.g. Sales and Support;
- Collaborates and builds best-practice knowledge across regional Unit4 PM teams;
- Able to multi-task and perform well under pressure;
- Prince2 Practitioner or PMP certified.
A chance to participate in the development of an international leading software firm. At Unit4, you have the freedom and autonomy to be successful. An attractive salary while working in a challenging international environment. Enthusiastic colleagues who like to learn from each other. At Unit4 we invest in your personal and professional growth. We don't focus on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy.