Job Description Summary Under minimal supervision, this position is responsible for providing senior-level human resources support, consultation, and expertise. Uses in-depth understanding of the business to provide HR planning support and expertise to all levels of leadership. Acts as a liaison with other HR functions. Leads and develops assigned HR staff and partners with site leadership to align people strategies with business objectives. Job Description PRIMARY DUTIES AND RESPONSIBILITIES Champions a positive workplace culture, encourages continuous improvement, and identifies opportunities to increase employee engagement. Consults with leaders on disciplinary matters to ensure fair, consistent, and compliant practices. Provides employee relations guidance and assists with issue resolution. Guides the performance management process, compensation, and benefit programs for assigned sites as directed. Supervises assigned HR staff, including hiring, training, coaching, performance management, and development. Sets priorities and makes sure service is consistent across assigned sites. Tracks and analyzes HR data such as turnover and uses the results to recommend action plans to leadership. Facilitates the company’s leaves of absence program for assigned sites. Liaises with the absence vendor and staff to resolve issues. Facilitates and assists with on-the-job injury leave issues, including inquiries, eligibility, and documentation. Consults with local leadership and risk management on returns-to-work, light-duty and corrective actions resulting from on-the-job injuries. Manages ADA requests and facilitates the interactive process. Supports compliance activities and audits. Supports bi-weekly corporate payroll-related tasks for assigned sites, including review and submission for certain bonus payments such as sign-on, retention, referral, and spot bonuses. Provides backup HR Business Partner support and coverage such as New Hire Orientation coordination, onboarding, unemployment processing, etc. Manages the talent acquisition specialist including oversight of recruitment activities to ensure timely, compliant, and effective hiring for assigned sites. Performs all other duties, at the discretion of management, as assigned. Conforms with and abides by all laws, regulations, policies, work procedures, instruction, and all safety rules. Exhibits regular, reliable, punctual and predictable attendance. REQUIRED QUALIFICATIONS Education: Bachelor's degree in related area or equivalent combination of education and experience required. Experience: A minimum of five (5) years of human resources experience, to include at least two (2) years of progressively responsible experience, such as a lead or supervisor required. Demonstrated senior-level HR proficiency and expertise, to include ADA and FMLA required. Working knowledge of workers’ compensation programs, including claims management, return-to-work, and light-duty processes required. Working knowledge of federal and state employment laws (e.g., FLSA, Title VII, EEO) required. Demonstrated HR business system and MS Office Suite proficiency required. PREFERRED QUALIFICATIONS Multi-state HR experience within the Healthcare industry PHR/SPHR/GPHR, SHRM-CP/SHRM-SCP Experience with Workday SKILLS & ABILITIES Must possess the skills and abilities to successfully perform all assigned duties and responsibilities. Proven ability to establish and maintain good working relationships with all levels in the organization. Excellent written and verbal communication skills with all levels of employees. Ability to organize, prioritize, and execute a variable workload and multiple priorities. Ability to maintain confidentiality. Analytical, statistical, personal organization, and problem-solving skills. PHYSICAL & TRAVEL REQUIREMENTS Remote / Office work environment Travel: < 15% 5+ hours per shift: Sitting, finger dexterity, reaching waist to shoulder Up to 3 hours per shift: Standing, walking, bending, squatting, kneeling, handling, driving, reaching above shoulders, reaching knee to waist, reaching floor to knee, grasping items, push/pull items up to 10 pounds The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties, and skills required of personnel so classified. The job description reflects the general details considered necessary to describe the principal functions of the job identified and shall not necessarily be construed as a detailed description of all the work requirements that may be inherent in the job. Creative Testing Solutions is an Equal Opportunity Employer. Additional Job Details: This is a remote role, but must be within a commutable distance to our San Marcos, Texas or Bedford, Texas location and able to come onsite a minimum of two times a month. Creative Testing Solutions is an equal opportunity employer. EEO/Minorities/Females/Disabled/Veterans Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to [email protected] to let us know the nature of your request. A representative will respond to accommodation requests within five business days. Please note that this email is for medical/disability accommodations only and any other inquiries will not receive a response. Please see the below information about applicant rights and our commitment to compliance: Know Your Rights: Workplace Discrimination is Illegal Pay Transparency Nondiscrimination Provision E-Verify Participation Right to Work All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Company's established guidelines. Creative Testing Solutions is a leading nonprofit blood and plasma donor testing laboratory organization with worldwide impact. Over 900 team members test blood and plasma donation samples for all infectious disease markers and screening tests required by the Food and Drug Administration and other applicable regulatory bodies. We have a specialty lab department that performs eye, tissue and organ donor testing, and additional centralized testing as needed. Our Phoenix-based research and development department supports research through sample provision and innovative testing. CTS partners with over 100 healthcare entities and operates seven facilities in Charlotte, North Carolina; Dallas, Texas; Memphis, Tennessee; Phoenix, Arizona; St. Louis, Missouri; San Marcos, Texas; and Tampa, Florida. CTS is a 501(c)(3) organization governed by a board of 13 directors.

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