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COCompassion logo

Compassion

Burkina Faso - National Office, Burkina Faso

Receptionist.

SECURITY
This entry level receptionist is responsible to greet visitors, answer their questions, politely enforce security, and extend a warm greeting all who access the facility. He or she will also perform duties such as answering and forwarding phone calls, sorting and filing records, and performing other clerical tasks requiring basic knowledge of systems or procedures. Responsibilities Acts as an advocate to raise the awareness of the needs of children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur. Serves visitors by greeting, welcoming, directing, and announcing them appropriately. Answers, screens, and forwards any incoming phone calls while providing basic information when needed. Maintains security by following procedures and controlling access. Monitors logbook and issues visitor badges. Receives and sorts daily mail/deliveries/couriers. May perform other light clerical duties if called on as primary duties allow. Culture Accountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships. Education Bachelor's degree in Business Administration, Office Management, Secretarial Studies, Communication, or a related field. Experience One to two years of experience in reception, customer service, administrative support, or a related role. Skills and Competencies Excellent verbal and written communication skills in French and English. Strong customer service orientation. Professional and welcoming demeanor. Strong interpersonal and relationship-building skills. Ability to maintain confidentiality and exercise discretion. Strong organizational and time-management skills. Attention to detail. Basic computer proficiency, including Microsoft Office (Outlook, Word, Excel, Teams). Licenses and Certifications None *Equivalent education, training and/or certification may be substituted for experience and education shown above Working Environment Office – Standard Office Environment Physical Demands Sitting, standing, and/or walking for up to 8 hours per day Travel Requirements No travel required for this role The application should include a CV, cover letter, academic documents, and a copy of the national ID card. The deadline to apply is November 20, 2026. Please note that incomplete applications may not be considered for review. Releasing children from poverty in Jesus’ name It’s a mission that drives us because the need is desperate. Ten percent of the world lives on $1.90 a day or less. Our hearts break for the millions of children who suffer from lack of resources, but we rejoice because there is hope. We at Compassion know that the transformative power of Christ’s love is not bound by nationality or economic status. Unified by this conviction, our increasingly diverse staff uses our talents and experience to serve more than two million children in 25 countries. We’re excited for you to join our ministry!
Pay
Not stated
Where
Burkina Faso - National Office, Burkina Faso
Work
Not stated
Type
Not stated
Posted
11 Nov, 2026
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