■About TableCheck

TableCheck is a global platform built to help restaurants own their guest experience.

We help merchants reduce their reliance on paid booking channels by directly converting first-time diners into repeat guests⁠—and repeat guests into loyal fans.

Used by over 14,000+ restaurants in 40 countries–including over 330+ Michelin-starred restaurants and top hospitality brands such as Hyatt, Hilton and IHG. TableCheck has set new standards for restaurant management tools in Japan and is steadily growing to take on the challenge to become the world’s leader in restaurant management.

■Job Purpose

There are a million things TableCheck could be doing — the question is what we should be doing. Answering that is the core job of Product Strategy: continuously developing the overarching product strategy, reviewing, aligning, and prioritizing work across the product portfolio to best achieve our goals, and making sure everyone's on the same page and pulling in the same direction.

We provide the framework and strategic lens for evaluating product opportunities, help shape and prioritize proposals, and play a cross-functional role in getting the right work onto the roadmap. We also stay involved through execution and launch to make sure the strategic intent and business objectives remain clear and aligned.

Product Strategy works closely with Business teams on requirements and scoping, ensuring proposals align with the high-level product direction and business objectives, while Innovation/IT translates these into detailed product specifications and execution. The Product Leadership Team makes the final decisions on roadmap priorities and resource allocation.

As Global Lead, you are the Product Strategy lead and primary point of contact for everything originating outside Japan.

■Duties & Responsibilities

Point of contact for everything originating outside Japan

• Intake & Business Case: you're the first Product Strategy touchpoint for these ideas — helping assess them through the Product Strategy framework, challenging and refining the business case, and ensuring the right information is available before they move further through the process.

• Prioritization: you help shape and apply the framework and strategic lens used to evaluate proposals, and lead or support the cross-functional discussions that determine what should move onto the roadmap. The final roadmap decisions sit with the Product Leadership Team.

• Scoping: you co-collaborate with the relevant Business teams on requirements and high-level scope, ensuring the proposal remains aligned with the broader product direction and its business objectives.

• Build & Release: you stay close to Global-origin initiatives during execution, helping maintain alignment between what was agreed and what is ultimately built and launched — without becoming the PM for the individual project.

• GTM & Post-Launch Review: you help make sure Global launches actually land, and review what worked so that learnings feed into future product opportunities.

■Job Requirements

Must:

• Business-level English fluency — comfortable working across Global and Japan-based stakeholders

• Strong cross-functional communication skills — able to work smoothly with Business, IT, and external partners across time zones and cultures

• Ability to build a clear, structured business case and communicate it persuasively

• Self-driven, comfortable navigating ambiguity, and resourceful about getting things done

Preferred:

• Prior experience in Product/Project Management or a similar cross-functional coordination role

• Working understanding of TableCheck's product and business model

• Business-level Japanese fluency — comfortable working across Japan-based stakeholders

• Experience with prioritization frameworks, scoring models, or portfolio management

• Comfortable working with data to support a business case (market sizing, ROI estimates)

■Desired Profile

• Enjoys being the connective tissue between teams, rather than owning execution alone

• Motivated to grow into a larger leadership role as the team scales

• Comfortable constructively challenging ideas, even with senior stakeholders

• Energized by seeing an idea go from concept to real impact, not just by process completion

■Additional Terms

• Position Type: Full time

• Salary: Competitive salary based on experience

• Flexible Working Hours: 8 hours per day within 9:30 AM–7:30 PM

  • Core Hours: 12:00 PM–4:00 PM

• Remote Work: Partially available (Hybrid working arrangement)

• Annual Holidays & Leave:

  • Annual Holidays: 120 days

  • Days Off: Two days off per week (Saturdays, Sundays, and public holidays)

  • Year-End and New Year Holidays: December 29 – January 3

  • Annual Paid Leave: Granted upon joining (up to 10 days in the first year)

  • Summer Leave: 3 days (to be taken at a preferred time between July and September)

  • Birthday Leave: 1 day

Department

Operational Excellence Division (Planning)

Location

Tokyo

Remote status

Hybrid

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