About Bask Health
Bask Health provides a full-service SaaS platform that enables doctors, entrepreneurs, and healthcare businesses to build, manage, and grow direct-to-consumer telehealth businesses.
We're an entrepreneurial, product-focused team that values ownership, speed, and exceptional execution. We work in small teams, tackle complex problems, and expect everyone to take an active role in building and improving our products.
About the Role
We're looking for an Associate Product Manager to help build, launch, and improve products across Bask's telehealth platform.
You'll work closely with product managers, engineers, designers, and customer-facing teams to understand user problems, define product requirements, and deliver improvements that make the platform easier and more effective to use.
This is an early-career technical product management role for someone who has experience building software, contributing to product development, or taking ownership of technical projects. You'll support larger product initiatives while independently managing smaller features and improvements from discovery through launch.
We're looking for someone who is technically capable, curious, comfortable working directly with engineers, and eager to take ownership of real product outcomes.
What You'll Do
- Own smaller product features and improvements from initial discovery through development, launch, and iteration.
- Support product managers in defining and executing product roadmaps across Bask's applications.
- Work directly with merchants, patients, internal teams, and other stakeholders to understand user needs and identify product problems.
- Translate user feedback and business requirements into clear product specifications, user stories, and acceptance criteria.
- Partner with engineers and designers to evaluate solutions, understand technical tradeoffs, and deliver improvements.
- Participate in technical planning, product reviews, and development discussions.
- Investigate product issues, reproduce bugs, and collaborate with engineers on solutions.
- Identify opportunities to improve usability, reliability, and efficiency across the platform.
- Support product discovery, user research, competitive analysis, and feature prioritization.
- Help define success metrics and evaluate feature performance using product analytics and customer feedback.
- Coordinate testing and quality assurance for assigned product initiatives.
- Maintain clear documentation, communicate project updates, and track progress against priorities.
- Collaborate with customer-facing teams to understand recurring problems and improve product workflows.
- Research new technologies, automation opportunities, and AI tools that could improve product experiences.
- Take increasing ownership of product decisions and contribute ideas to the broader product roadmap.
- Help ensure assigned features are delivered on time, meet user needs, and achieve measurable outcomes.
Requirements
Requirements
- Hands-on experience contributing to software products through internships, professional work, personal projects, or other practical experience.
- Foundational understanding of software development, web applications, and modern technology products.
- Hands-on coding experience with JavaScript, TypeScript, Python, or another programming language.
- Ability to read code, understand basic technical concepts, and communicate effectively with engineers.
- Experience taking ownership of a project, feature, or technical initiative from planning through completion.
- Strong analytical thinking and problem-solving skills.
- Ability to translate user needs and business problems into clear, actionable requirements.
- Familiarity with APIs, integrations, or modern web application development.
- Strong organizational skills and attention to detail.
- Ability to use feedback, research, and basic data analysis to support decisions.
- Excellent written and verbal communication skills.
- Ability to work independently on assigned tasks, collaborate across teams, and adapt quickly in a fast-moving environment.
Nice to Have
- Previous experience in an associate product manager, product management intern, software engineering, or related technical role.
- Experience shipping a software feature, website, application, or technical product.
- Familiarity with JavaScript/TypeScript frameworks such as React or Next.js.
- Experience writing product requirements, user stories, or acceptance criteria.
- Familiarity with product management tools such as ClickUp, Jira, Linear, or similar platforms.
- Experience with user research, usability testing, product analytics, or experimentation.
- Experience building or working with SaaS platforms, e-commerce products, or consumer-facing applications.
- Familiarity with Git, agile development practices, or software testing.
- Experience using AI tools, automation, or prototyping to solve problems.
- Experience with telehealth, digital health, or healthcare technology.
- A portfolio, GitHub profile, or examples of projects demonstrating technical ability and product thinking.