About Bask Health
Bask Health provides a full-service SaaS platform that enables doctors, entrepreneurs, and healthcare businesses to build, manage, and grow direct-to-consumer telehealth businesses.
We're an entrepreneurial, product-focused team that values ownership, speed, and exceptional execution. We work in small teams, tackle complex problems, and expect everyone to take an active role in building and improving our products.
About the Role
We're looking for an Associate Product Manager, New Grad to help build and improve the software that powers Bask Health's telehealth platform.
This is an early-career opportunity for someone who has recently completed their education and wants to develop a career in technical product management. You'll work alongside experienced product managers, engineers, and designers to understand customer problems, evaluate solutions, and help bring new features to life.
At Bask, product managers are closely involved in how software is built. You'll need to understand technical concepts, communicate effectively with engineers, and take an active role in moving projects forward.
You'll gain experience across product discovery, technical planning, development, testing, and launches while gradually taking ownership of smaller features and initiatives.
We're looking for someone who enjoys building things, learns quickly, and has the initiative to turn ideas into practical solutions.
What You'll Do
- Work with product managers, engineers, and designers to develop and improve features across Bask's telehealth platform.
- Help identify customer problems and translate them into clear product requirements.
- Gather feedback from merchants, patients, clinicians, and internal teams to understand how our products are used.
- Assist with defining product requirements, user stories, acceptance criteria, and technical documentation.
- Support product discovery, competitive research, and early-stage feature exploration.
- Collaborate with engineers to understand technical feasibility, implementation requirements, and development tradeoffs.
- Use coding knowledge to investigate technical issues, understand product behavior, and communicate solutions.
- Help develop prototypes, proof-of-concept solutions, and early feature demonstrations.
- Support smaller product initiatives from initial planning through testing, launch, and iteration.
- Investigate bugs, reproduce issues, and document findings for engineering teams.
- Participate in product planning meetings, technical discussions, feature reviews, and development workflows.
- Work with designers to improve usability and simplify complex user experiences.
- Help analyze product usage, customer feedback, and performance metrics to evaluate product improvements.
- Support quality assurance, feature validation, and product releases.
- Maintain product documentation, project updates, and development priorities.
- Identify opportunities to improve workflows, reduce friction, and make Bask's applications more effective.
- Present research findings, technical observations, and product recommendations to the team.
- Gradually take ownership of smaller features and product improvements as you develop your skills.
Requirements
Requirements
- Recent graduate or early-career candidate with a strong interest in technical product management.
- Foundational understanding of software development, web applications, and how technology products are built.
- Hands-on coding experience with JavaScript, TypeScript, Python, or another programming language through coursework, internships, personal projects, or professional work.
- Experience building or meaningfully contributing to at least one software application, website, prototype, or technical project.
- Ability to read and understand basic code, investigate technical issues, and communicate effectively with engineers.
- Strong analytical thinking and problem-solving skills.
- Ability to understand user needs and translate problems into practical product ideas.
- Strong organizational skills and attention to detail.
- Ability to research unfamiliar topics, evaluate information, and communicate findings clearly.
- Excellent written and verbal communication skills.
- Ability to collaborate with engineers, designers, and cross-functional teams.
- Willingness to learn new technologies, tools, and product development processes quickly.
- Initiative, ownership, and ability to work independently on assigned responsibilities.
- Comfortable working in a fast-moving environment where priorities and requirements may evolve.
Nice to Have
- Bachelor's degree or equivalent practical experience in Computer Science, Software Engineering, Business, Information Systems, or a related field.
- Internship, university project, or independent experience involving product management or software development.
- Experience building and launching a website, application, or other technical product.
- Familiarity with JavaScript, TypeScript, React, Next.js, or modern web development frameworks.
- Experience working with APIs, databases, Git, or GitHub.
- Familiarity with product development methodologies, user stories, and acceptance criteria.
- Experience conducting user research, usability testing, or competitive analysis.
- Familiarity with ClickUp, Jira, Linear, Figma, or similar product development tools.
- Experience analyzing data using spreadsheets, SQL, or product analytics tools.
- Experience using AI-assisted development tools to build prototypes or solve technical problems.
- Interest in SaaS platforms, e-commerce, or consumer-facing applications.
- Interest in telehealth, digital health, or healthcare technology.
- A portfolio, GitHub profile, or personal projects demonstrating technical ability and product thinking.