About Bask Health
Bask Health is a software platform that enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses.
Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.
We're an entrepreneurial, product-focused engineering team that values ownership, technical excellence, and building software that solves real problems. Engineers work closely with product teams and company leadership, take features from idea to production, and have a direct role in shaping the platform.
Engineering at Bask is AI-first and builder-led. We use tools like Cursor and Claude Code throughout development while maintaining high standards for reliability, testing, and software quality.
About the Role
We're looking for a Frontend Engineer, Patient Experience & Intakes to help build and improve the patient-facing experiences that power Bask Health's telehealth platform.
In this role, you'll develop intuitive, responsive, and reliable interfaces that guide patients through important interactions, including intake questionnaires, eligibility screening, product selection, checkout, and other steps in their care journey.
You'll work closely with product managers, designers, backend engineers, and other members of the engineering team to turn complex workflows into straightforward digital experiences. You'll contribute to features used across multiple telehealth businesses, balancing flexibility for merchants with consistency, performance, and ease of use for patients.
This position requires strong frontend engineering fundamentals, attention to detail, and an understanding of how user experience affects completion rates, accessibility, and overall platform reliability.
You'll be involved throughout the development process, from understanding requirements and implementing interfaces to testing, deployment, and ongoing improvements. You'll also help maintain reusable frontend components and identify opportunities to simplify complex patient workflows.
We're looking for someone who enjoys building polished products, solving practical problems, and taking ownership of features that directly affect how people interact with software.
What You'll Do
- Build and maintain patient-facing applications using React, Next.js, and TypeScript.
- Develop intuitive interfaces for patient onboarding, intake questionnaires, and eligibility workflows.
- Implement dynamic, multi-step forms that adapt to patient responses and product requirements.
- Build responsive interfaces that work across desktop, tablet, and mobile devices.
- Develop reusable components for questionnaires, forms, navigation, and patient interactions.
- Integrate frontend applications with backend APIs and platform services.
- Implement product selection, checkout, and confirmation experiences.
- Handle form validation, conditional logic, and error states across complex workflows.
- Collaborate with designers to translate product requirements and designs into production-ready interfaces.
- Work with backend engineers to define API requirements and data contracts.
- Improve frontend performance, page loading, and responsiveness.
- Identify and resolve usability issues that affect patient completion and navigation.
- Support accessibility improvements across patient-facing applications.
- Build consistent loading states, error messages, and recovery experiences.
- Help improve frontend architecture and maintainability.
- Write clean, readable, and well-tested application code.
- Develop and maintain automated tests for critical patient workflows.
- Troubleshoot frontend bugs and investigate issues reported by internal teams or users.
- Participate in code reviews and contribute to engineering best practices.
- Work with product teams to improve questionnaire flexibility and customization.
- Implement secure handling of sensitive patient information within frontend applications.
- Help maintain consistent design patterns across patient-facing features.
- Collaborate on experiments and improvements to patient engagement and workflow completion.
- Monitor frontend behavior and help identify production issues.
- Contribute to technical documentation and component development standards.
- Use AI-assisted development tools to improve productivity while maintaining code quality.
- Take ownership of assigned features from development through deployment and maintenance.
Requirements
- 3+ years of professional experience in frontend or full-stack software engineering.
- Strong experience developing web applications with React.
- Professional experience with JavaScript and TypeScript.
- Experience with Next.js or comparable modern frontend frameworks.
- Strong understanding of HTML, CSS, and responsive web development.
- Experience building complex, interactive user interfaces.
- Experience developing forms, validation logic, and multi-step user workflows.
- Familiarity with frontend state management and component architecture.
- Experience integrating frontend applications with REST APIs or comparable backend services.
- Understanding of asynchronous JavaScript and client-server communication.
- Experience building reusable, maintainable UI components.
- Strong knowledge of responsive design and cross-browser compatibility.
- Familiarity with web accessibility principles and frontend usability best practices.
- Experience debugging frontend applications and resolving production issues.
- Understanding of frontend performance optimization.
- Experience working with Git and collaborative development workflows.
- Familiarity with frontend testing tools and automated testing practices.
- Ability to translate design specifications into functional interfaces.
- Experience collaborating with designers, product managers, and backend engineers.
- Understanding of authentication, authorization, and secure frontend development.
- Strong attention to detail and commitment to delivering polished user experiences.
- Ability to write clean, maintainable, and well-documented code.
- Strong communication and problem-solving skills.
- Ability to manage assigned features independently and work effectively with a remote team.
Nice to Have
- Experience developing patient-facing healthcare or telehealth applications.
- Experience building intake questionnaires, eligibility screening, or patient onboarding workflows.
- Familiarity with dynamic form libraries such as React Hook Form.
- Experience with schema validation libraries such as Zod.
- Experience developing multi-step checkout or subscription purchase flows.
- Familiarity with Stripe or other payment integrations.
- Experience with Tailwind CSS or modern component styling systems.
- Familiarity with component libraries and design systems.
- Experience with tRPC or strongly typed API integrations.
- Familiarity with Prisma, Drizzle, or relational data models.
- Experience with automated end-to-end testing using Playwright or Cypress.
- Experience with frontend monitoring and error-tracking tools.
- Familiarity with web analytics, conversion optimization, or A/B testing.
- Experience developing configurable or white-label SaaS interfaces.
- Understanding of healthcare data privacy and security considerations.
- Experience improving accessibility for complex web forms.
- Familiarity with performance monitoring and Core Web Vitals.
- Experience collaborating on UX research or usability improvements.
- Experience working in a product-focused SaaS engineering environment.
- Experience using AI-assisted development tools such as Cursor or Claude Code.