About Bask Health
Bask Health provides a full-service SaaS platform that enables doctors, entrepreneurs, and healthcare businesses to build, manage, and grow direct-to-consumer telehealth businesses.
We're an entrepreneurial, product-focused team that values ownership, speed, and exceptional execution. We work in small teams, tackle complex problems, and expect everyone to take an active role in building and improving our products.
About the Role
We're looking for a Senior Product Manager, EMR & Clinical Workflows to own and improve the clinical software experiences that power Bask's telehealth platform.
You'll lead product development across patient charts, clinical review queues, encounters, documentation, and prescribing workflows. These systems help healthcare providers review patient information, make clinical decisions, and manage care efficiently.
This is a hands-on technical product management role. You'll work directly with engineering, design, and clinical operations to understand complex workflows, define product requirements, and ship reliable, scalable solutions.
We're looking for someone who understands how software is built, can communicate effectively with engineers, and takes ownership of products from identifying problems through launch and iteration.
What You'll Do
- Own the product vision, strategy, roadmap, and execution for Bask's EMR and clinical workflow experiences.
- Lead development and improvements across patient charts, clinical review queues, encounters, documentation, and prescribing workflows.
- Work directly with healthcare providers and clinical operations teams to understand how they use the platform and identify opportunities for improvement.
- Design workflows that help providers efficiently review patient information, manage queues, document encounters, and complete prescribing tasks.
- Translate complex clinical and operational requirements into clear technical product specifications.
- Partner closely with engineers to evaluate system architecture, APIs, integrations, data flows, and implementation tradeoffs.
- Identify opportunities to automate repetitive tasks and reduce unnecessary administrative work while preserving appropriate clinical oversight.
- Coordinate with Patient Experience and Pharmacy Platform teams to ensure clinical workflows connect reliably with surrounding systems.
- Define success metrics for workflow efficiency, reliability, accuracy, and product adoption.
- Gather feedback, analyze product performance, and continuously improve the provider experience.
- Balance usability and speed with patient safety, data privacy, security, and applicable healthcare requirements.
- Lead product initiatives from discovery and prioritization through development, launch, and ongoing improvement.
- Take ownership of outcomes and make informed decisions in a fast-moving environment.
Requirements
Requirements
- 5+ years of professional product management experience building and shipping software products.
- Previous software engineering experience or a technical background that includes hands-on coding experience.
- Ability to read code, understand technical implementation details, and communicate effectively with engineers.
- Experience owning complex SaaS products, enterprise applications, or workflow-driven software.
- Strong understanding of APIs, integrations, data flows, and modern web applications.
- Proven experience leading products from discovery and technical planning through launch and iteration.
- Ability to translate complex user and operational needs into clear, actionable product requirements.
- Strong product judgment, prioritization, and roadmap management skills.
- Experience working directly with engineers, designers, and cross-functional stakeholders.
- Strong analytical skills and the ability to use data and user feedback to guide product decisions.
- Excellent written and verbal communication skills.
- Ability to work independently, navigate ambiguity, and deliver high-quality products under tight timelines.
Nice to Have
- Experience with electronic medical records (EMR), electronic health records (EHR), or clinical software.
- Familiarity with patient charts, clinical review queues, encounters, clinical documentation, or e-prescribing.
- Experience with telehealth, digital health, or healthcare technology platforms.
- Knowledge of healthcare privacy and security considerations, including HIPAA.
- Familiarity with healthcare interoperability standards such as HL7 or FHIR.
- Experience building configurable SaaS platforms that support multiple organizations and workflows.