Location & Eligibility This role is open to candidates based on the West Coast, US, as a fully remote role. Your time is valuable. To help with your application, we advise that regrettably we cannot offer work permit sponsorship/ self sponsorship for this role. The Opportunity Brightflag is the leading AI-powered legal spend management platform, and we're growing fast. As a Lead Implementation Consultant on our Professional Services team, you'll be at the centre of that growth — owning end-to-end implementations for some of the world's largest, most complex legal organisations. This isn't a role where you follow a script. You'll bring real technical depth and sharp project instincts to problems that genuinely matter, configuring the Brightflag platform, driving data migration strategies, and acting as a trusted advisor to customers navigating significant operational change. You'll work across Engineering, Product, and Customer Success to deliver implementations that go beyond go-live — laying the foundation for long-term customer health and satisfaction. Brightflag's enterprise customer base is expanding rapidly in the US, and you'll be a critical part of the team making that growth sustainable. The calibre of your colleagues matters, and here you'll be surrounded by people who are sharp, values-driven, and genuinely invested in doing the work well. You'll have the trust and autonomy to own your projects, make real decisions, and shape how Professional Services evolves as the team scales. What You Will Be Doing Lead end-to-end implementations for large-scale enterprise customers with complex organizational structures, multi-entity requirements, and high volumes of matters and spend, ensuring they go live on time and in line with expectations. Act as the customer's trusted guide throughout implementation, building confidence with legal operations leaders, general counsel, and technical stakeholders at every stage. Oversee multiple enterprise implementations simultaneously, managing priorities, risks, and escalations against project timelines and plans. Partner closely with customers to understand their business and technical requirements and translate them into a clear, well-sequenced implementation plan. Configure the Brightflag platform to meet enterprise scale and complexity, including approval workflows, billing guidelines, reporting structures, and security needs. Develop and own the data migration strategy for large, complex datasets, coordinating with internal resources for accurate and timely execution. Collaborate with Product and Engineering on feature requests and integrations across enterprise tech stacks, including matter management, ERP, and SSO systems. Work with the assigned Customer Success Manager to define success for each implementation and set the foundation for a strong long-term relationship. Ensure enterprise needs are fully met during implementation and positioned for continued growth, adoption, and satisfaction. Skills & Experience To be successful in the role, you need: 6+ years hands-on experience in a customer-facing implementation role at a B2B SaaS company. Ability to solve complex technical and business problems and communicate requirements effectively with both technical teams and non-technical customer stakeholders. Understanding of data ETL, migration tasks, and software/web technologies including SQL, RESTful APIs, and OAuth. Excellent project management skills, including expertise in planning and risk management across multiple simultaneous projects. PMP or CAPM certification required Familiarity with waterfall and agile (Scrum) methodologies. Proficiency in tools such as Microsoft Office, Smartsheet, and Jira. Highly organised and able to manage multiple complex projects simultaneously without dropping the ball. Excellent communication skills and comfortable presenting to and influencing both technical and non-technical audiences. Analytical approach to requirements gathering and ability to stay structured and thorough in understanding customer needs. Curiosity and a problem-solving mindset — this is the most important behavioural trait; must actively seek out information and solutions rather than waiting to be directed. The following are a bonus! Domain knowledge or expertise in legal management or legal operations Experience in legal or regulatory SaaS Life @ Brightflag We're growing fast and so is the experience we can offer you: A huge opportunity to make a real impact, to shape what we do and where we are going. The exposure and challenge you need to learn, grow and progress your career in a high growth environment. A sound, helpful team, in a friendly, values-driven and inclusive environment. Competitive base salary range of $130,000 - $160,000 plus bonus based on skills and experience. 15 days PTO plus 8 scheduled Holidays and 5 Flexible Holidays. 401(k) plan with company match. Comprehensive health insurance, life insurance and long term illness/income protection. We are a diverse and inclusive bunch of people. We welcome diverse perspectives and people who make every day count and strive for constant improvement. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. About Brightflag Hi, we're Brightflag, the AI-powered, enterprise legal management platform that helps corporate legal departments operate with greater clarity, efficiency, and control. Powered by our patented AI, which was developed with over 100,000 hours of legal and engineering expertise, and supported by our best-in-class Customer Success teams, Brightflag enables in-house legal teams to streamline operations, manage matters and spend, and collaborate more effectively with outside counsel. Today, Brightflag is trusted by leading global organizations and forms part of the Legal & Regulatory division of Wolters Kluwer, a global provider of professional information, software solutions, and services. You can learn more about Brightflag here. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $107,500.00 - $188,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

more at wolterskluwer.com.

9 Nov, 2026

wolterskluwer.com

Senior Product Manager – Integrations & Data Connectivity

Senior level
Remote
Product

NLD - Alphen Aan Den Rijn, Netherlands

Remote

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