Band Level 5 Job Description Summary #LI-Hybrid Location: Hyderabad, India Relocation Support: This role is based in Hyderabad, India. Novartis is unable to offer relocation support: please only apply if accessible. In this role you will lead and manage People Services & Solutions Services across a complex or multi-country environment or a specific service area/process, providing strategic oversight of Payroll Administration and Process Management within the Payroll Services Competence Center. Job Description Key Responsibilities Lead and inspire the Payroll team across India, Australia, New Zealand, and the Philippines, ensuring accurate and timely payroll delivery. Drive the P&O Services strategy across the region, with a strong focus on continuous improvement and innovation. Partner with Finance, Tax, Rewards, People Partners, Legal, IT, and the business to ensure compliant and secure payroll operations. Lead the development and implementation of payroll processes for new countries and entities, supporting business growth. Manage and resolve escalated operational risks and payroll delivery issues. Identify and implement process and service improvements, including change management and stakeholder communication. Ensure ongoing regulatory and compliance requirements, while monitoring costs, efficiency, and productivity. Lead people, talent, and performance development and drive key People Services & Solutions (PS&S) projects across the cluster. Essential Requirements 15+ years of payroll experience, with strong India payroll expertise and a deep understanding of the Indian statutory and compliance landscape. Proven people leadership experience, including managing, developing and engaging payroll teams. Proven ability to influence and partner with senior stakeholders across P&O (HR), Finance, Tax and business leadership, including in complex or high-pressure situations Experience leading payroll operations in a large, complex environment, ideally supporting significant employee populations. Strong focus on payroll performance and KPIs, including payroll experience, accuracy, service delivery and client/stakeholder satisfaction. Demonstrated process excellence and continuous improvement mindset, with the ability to identify and implement improvement opportunities. Desirable Requirements Experience with Australia, New Zealand and/or Philippines payroll, including an understanding of local payroll and compliance requirements. Experience working within a global or multinational organization, collaborating effectively across countries, cultures and international teams. Commitment to Diversity and Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Skills Desired Business Acumen, Coaching, Data Analytics, HR Strategy, Human Resource Information Systems (HRIS), Leadership, Operational Excellence, Performance Management (PM), Problem Solving, Stakeholder Management, Workforce Administration, Workforce Planning Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. Novartis is aware of employment scams which make false use of our company name or leader’s names or recruiter’s names to defraud job seekers. Novartis does not make job offers without interview and never asks candidates for money. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information. Novartis is not responsible for any claims, losses, damages, or expenses resulting from scams. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .

Senior Manager Payroll Services.

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