Job Responsibilities
- Provide front counter, email and administrative support to the dialysis centre.
- Maintain patient records, attendance and treatment schedules.
- Coordinate patient rosters, blood sample collections and appointment changes.
- Manage inventory, process orders, receive deliveries and support invoice processing.
- Liaise with internal departments and external vendors on operational matters.
- Manage blood test administration, including scheduling, sample collection coordination, result tracking and invoice reconciliation.
- Coordinate water testing activities, including documentation, sample collection and invoice processing.
- Administer biohazard waste disposal arrangements and related records.
- Prepare operational and patient-related reports and maintain patient documentation.
- Perform other duties as assigned by the Nurse Manager.
Requirements
- GCE 'O' Level with at least 3 credits, including English.
- Basic computer proficiency.
- Minimum 1 year of clerical or administrative experience, preferably in a healthcare setting.
- Good communication and interpersonal skills.
- Resourceful, meticulous and able to work independently.
- Experience in healthcare administration, patient records management and reporting will be an advantage.