GI Endoscopy Technician / Medical Assistant / Medical Scribe
Evergreen Family Medicine is committed to providing excellent care for your family with clinics in Roseburg, Sutherlin, and Myrtle Creek, Oregon. Evergreen Family Medicine serves outpatient needs, including Urgent Care, Family Practice, Women's Health, Occupational Health, and Gastroenterology.
Evergreen Family Medicine is a Drug Free Workplace. All candidates that are offered employment will be required to pass a pre-employment drug screen and background check.
Job Summary
Evergreen Family Medicine is seeking a motivated and detail-oriented Registered Nurse (RN) or Medical Assistant (MA) to join our Gastroenterology (GI) team. This position will provide a combination of endoscopy technician, medical assistant, and medical scribe responsibilities to support GI providers and ensure efficient patient care and clinic operations.
The ideal candidate will have previous endoscopy experience and current Endoscopy Technician certification. However, we are willing to train the right candidate who demonstrates a strong interest in Gastroenterology and is willing to obtain the necessary endoscopy training and certification.
This position requires someone who is comfortable working directly with patients and providers, assisting with GI procedures, performing clinical support duties, and accurately documenting patient encounters in the electronic medical record (EMR).
Responsibilities and Duties
Endoscopy Technician Duties:
- Prepare, clean, organize, and set up procedure rooms and equipment for scheduled GI procedures.
- Assist GI providers during endoscopic procedures, including colonoscopies, upper endoscopies (EGDs), and other GI procedures as directed.
- Prepare and maintain endoscopy equipment and supplies in accordance with established protocols and manufacturer guidelines.
- Properly clean, disinfect, process, and store endoscopes and related equipment according to infection prevention standards and applicable guidelines.
- Monitor and maintain appropriate inventory of endoscopy supplies and equipment.
- Assist with patient preparation and positioning for procedures.
- Monitor and communicate patient needs and concerns to the provider and clinical team.
- Maintain a clean, organized, and safe procedure environment before, during, and after procedures.
- Follow established infection control, sterilization, and safety procedures.
- Complete required equipment cleaning logs, quality assurance documentation, and other department records.
- Obtain and maintain Endoscopy Technician certification as required by EFM.
Medical Assistant / Clinical Support Duties:
- Room patients and prepare them for provider visits and procedures.
- Obtain and document vital signs, medication lists, allergies, and relevant patient medical history.
- Assist providers with patient assessments and clinical procedures within the employee's individual scope of practice.
- Assist with patient preparation and pre-procedure requirements, ensuring necessary documentation and information are available.
- Provide patient education and instructions as directed by the provider, including preparation instructions and follow-up information.
- Monitor patient needs and communicate changes or concerns promptly to the provider.
- Assist with obtaining and documenting outside medical records, laboratory results, diagnostic testing, and other pertinent patient information.
- Perform appropriate in-house laboratory procedures as directed and within the employee's scope of practice.
- Assist with medication reconciliation and prescription refill requests as directed by the provider.
- Maintain accurate and complete patient records in the EMR.
- Ensure clinical equipment is cleaned, maintained, and stored appropriately.
- Monitor supplies and assist with ordering, stocking, and maintaining adequate inventory.
- Maintain a clean, neat, and safe environment for patients and staff.
- Perform additional clinical duties as directed by the provider or manager and within the employee's scope of practice.
Medical Scribe / Documentation Duties:
- Enter patient rooms with the GI provider during patient visits and accurately document encounters in the EMR.
- Document patient history, symptoms, examination findings, assessment, treatment plans, and other pertinent clinical information as directed by the provider.
- Update appropriate sections of the patient's medical record during or following the visit.
- Accurately document procedure-related information as directed by the provider and in accordance with EFM procedures.
- Prepare patient charts and review available medical information prior to scheduled appointments and procedures.
- Assist providers with locating relevant patient information within the EMR.
- Monitor pending laboratory results, diagnostic testing, and outside records as directed.
- Ensure documentation is accurate, complete, and entered in a timely manner for provider review, authentication, and approval.
- Communicate with providers and clinical team members regarding documentation needs and outstanding patient information.
- Maintain confidentiality of all patient information in accordance with HIPAA regulations and EFM policies.
General Responsibilities:
- Develop and maintain positive working relationships with providers, coworkers, patients, and other departments.
- Assist with maintaining efficient patient flow and supporting the daily operations of the GI department.
- Participate in department training, continuing education, and professional development.
- Follow all EFM policies, procedures, infection control standards, and safety requirements.
- Participate in economical utilization of supplies and department resources.
- Minimize non-productive time and use slower periods to prepare for future patient and department needs.
- Perform other duties as assigned by the manager or provider.
Qualifications and Skills
- Current Registered Nurse (RN) license or Medical Assistant (MA) certification/qualification appropriate for the position.
- Previous experience in a medical setting required.
- Previous Gastroenterology or endoscopy experience preferred.
- Current Endoscopy Technician certification preferred.
- Candidates without Endoscopy Technician certification must be willing to complete the required training and obtain certification within an established timeframe, as determined by EFM.
- Previous experience assisting with endoscopic procedures preferred.
- Experience with electronic medical records (EMR/EHR) preferred.
- Knowledge of medical terminology and anatomy.
- Strong computer and documentation skills.
- Ability to accurately document patient encounters while working alongside providers.
- Strong attention to detail and ability to multitask in a fast-paced clinical environment.
- Ability to communicate effectively, both orally and in writing.
- Ability to work independently while also functioning as part of a clinical team.
- Ability to follow instructions, accept direction, and prioritize responsibilities appropriately.
- Ability to maintain patient confidentiality and comply with HIPAA regulations.
- Current BLS certification or ability to obtain upon hire.
- Must be willing to learn and perform all essential duties associated with the GI department.
- Must be willing to obtain additional training and certifications as required for the position.
For Registered Nurses: Must maintain a current, unrestricted Oregon RN license and perform all nursing duties within the parameters of applicable licensure, scope of practice, and EFM policies.
For Medical Assistants: Must perform all clinical duties within the parameters of applicable training, qualifications, delegated authority, and EFM policies.
Essential Functions
- Patient Care: Demonstrates the ability to provide quality patient care while maintaining patient comfort, safety, and confidentiality.
- Technical Skills: Demonstrates the ability to learn and operate endoscopy equipment and related clinical instruments safely and effectively.
- Critical Thinking: Uses sound judgment and reasoning to recognize patient needs, identify concerns, and communicate appropriately with providers.
- Organization and Time Management: Effectively prioritizes and coordinates clinical duties, procedure preparation, and provider documentation.
- Medical Documentation: Accurately records patient information, clinical findings, and provider-directed documentation in the EMR.
- Infection Prevention: Understands and follows established infection control, equipment processing, and safety procedures.
- Communication: Maintains effective communication with providers, patients, and other members of the healthcare team.
- Teamwork: Develops constructive working relationships and contributes to an efficient and supportive department environment.
- Confidentiality: Maintains patient privacy and complies with HIPAA regulations and EFM policies.
Physical Requirements
- Must be able to stand and walk for extended periods throughout the workday.
- Frequently required to use hands and fingers, handle equipment, and reach forward with hands and arms.
- Occasionally required to sit, stoop, kneel, crouch, or bend.
- Must be able to lift and carry up to 25 pounds at times.
- Must be able to work in a clinical environment with exposure to infectious diseases and bodily fluids.
- Must be able to withstand physical and emotional stress associated with patient care and a fast-paced clinical setting.
- Ability to sit for extended periods while completing patient documentation and working at a computer.
EFM Culture and Values
Our culture and values are every employee's responsibility. The needs of our patients come first: S.P.I.R.I.T.
- Stewardship
- Patient & Population Focused Health Care
- Integrity
- Respect
- Innovation
- Teamwork
Benefits
- Health, Dental, and Vision Benefits
- Life Insurance
- 401(k) with a company match up to 6%
- Paid Time Off