About Us
The Ride Platform backs the Operator Economy. We build marketplaces that help millions of people explore the world, and we give independent operators everything they need to turn vehicles into thriving businesses. Our brands Outdoorsy, Ride, Wheelbase, and Roamly connect rentals, fleet software, and purpose-built insurance in one ecosystem, so every new operator, traveler, and trip makes the whole thing better: more choice, lower costs, and the safety and control to keep growing.
We believe the next great wave of independent business is being built by operators: people who turn a car, an RV, or a whole fleet into something of their own. Our mission is to build the platform that backs them.
About Roamly
Roamly is a leading provider of specialty insurance for the modern mobility and marketplace travel economy. As a Lloyd's Coverholder and AI-first insurance innovator, we combine deep carrier partnerships with proprietary technology to help consumers, professional fleet owners, and marketplaces unlock new revenue while managing risk. Our platform uses AI, automation, and embedded distribution to deliver tailored coverage for RVs, carsharing, and other emerging mobility models — spanning underwriting, claims, compliance, analytics, and real-time risk management. Learn more at roamly.com.
About the Role
Roamly is hiring an Auto Injury Claims Adjuster to own bodily injury claims, including attorney-represented files, across our personal and commercial auto programs. On our AI-first claims team, Rex (our Rep AI Assistant) and our AI agents handle routine work, and you take the files where experience matters most.
Requirements
Key Responsibilities & Deliverables
- Handle first- and third-party injury claims across personal and commercial auto programs, from first contact to resolution: liability, coverage, damages, and settlement.
- Work with claimant attorneys, respond to demands on time, and negotiate fair settlements.
- Review medical records and bills, set and maintain accurate reserves, and handle Medicare Section 111 reporting and conditional payment liens.
- Partner with internal and external counsel.
- Review injury denials before they go out, and become the team’s go-to on injury.
- Help shape injury workflows with our AI tools, and share injury trends with Insurance Programs and Underwriting.
Who You Are
- 2+ years handling auto bodily injury claims, including attorney-represented files.
- A Texas all-lines adjuster license (or the ability to obtain one), and others as needed.
- Strong negotiation skills and comfort with medical records and internal and external counsel.
- Tech-forward, self-managed, and flexible as priorities change and the book grows.
Nice to Haves
- California claims handling experience and/or licensing.
- Rideshare, car-sharing or rental liability experience.
- Spanish fluency.
Benefits
Compensation & Benefits:
- Competitive Compensation: Base salary of $75,000 to $85,000 DOE.
- Growth Opportunity: Join a company in its early stages and help build its foundation for success.
- Equity: Opportunity to earn equity compensation.
- Comprehensive Benefits: 100% company-paid medical premiums for employees, 401(k) match, and Flexible PTO.
- Vibrant Culture: Work either remotely or from our Austin, TX HQ with catered lunches, happy hours, and team-building events.
- Work-Life Balance: We offer marketplace discounts and maintain a culture that values the balance between work and adventure.