By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement. At Takeda’s ICC we Unite in Diversity Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team Role Objectives: Lead GCM digital-content operations and analytics, including channel readiness, content dissemination, omnichannel performance measurement and continuous improvement  Translate approved Medical channel priorities into scalable operational plans, common measurement standards and actionable content and channel insights  Partner with Global Medical teams, Data Dissemination capabilities, LOCs, DD&T and Medical Excellence to run and enhance enterprise omnichannel capabilities Key Responsibilities: Digital Content & Omnichannel Leadership Lead and develop the Omnichannel Operations & Analytics team and manage priorities, capacity and delivery  Oversee the publication and availability of approved Medical content across designated channels and platforms  Maintain dissemination calendar, asset status, links, metadata, channel readiness and operational dependencies  Coordinate digital-content operations across Scientific Communications, Congress, Medical Information, LOCs and external partners  Analytics & Optimization Establish common measurement definitions, dashboards and recurring performance reports across Medical content channels  Analyze reach, engagement, reuse, format, timing and channel performance to identify meaningful trends  Translate performance findings into recommendations on content, channel mix, timing, reuse and user experience  Support testing and implementation of approved content or channel improvements and measure the resulting impact  Governance, Technology & Performance Ensure channel operations comply with approved non-promotional content, privacy, consent, information-security and local-market requirements  Translate operational needs into platform, integration, access and reporting requirements for DD&T and other enabling teams  Coordinate with Medical Excellence on digital and AI governance, risk controls and approved use of emerging capabilities  Monitor service performance, data quality, adoption, delivery issues and improvement actions  Escalate scientific, channel-strategy, privacy, compliance or architecture decisions to the accountable Global Medical or enabling-function owner Qualifications: Experience: More than 9 years of related experience; more than 6 years in the biopharmaceutical industry; experience in Medical digital channels, omnichannel operations, content analytics, digital engagement or performance reporting; experience managing others and leading teams Technical skills: Strong knowledge of Medical digital channels, content dissemination and performance measurement Experience with dashboards, analytics, content-management and channel-delivery platforms Understanding of non-promotional communication, privacy, consent and technology-partner coordination Education: A Medical, scientific, life sciences, analytics, digital communications, information systems, business or related degree is required; an advanced degree is preferred Languages: Fluent English required; additional languages advantageous BENEFITS: It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are: Competitive Salary + Performance Annual Bonus Flexible work environment, including hybrid working Comprehensive Healthcare Insurance Plans for self, spouse, and children Group Term Life Insurance and Group Accident Insurance programs Employee Assistance Program Broad Variety of learning platforms Diversity, Equity, and Inclusion Programs Reimbursements – Home Internet & Mobile Phone Employee Referral Program Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days) ABOUT ICC IN TAKEDA: Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day. As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization. #Li-Hybrid Locations IND - Bengaluru Worker Type Employee Worker Sub-Type Regular Time Type Full time Takeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do. We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine. Here, everyone matters and you will be a vital contributor to our inspiring, bold mission. At Takeda, you will make an impact on people’s lives – including your own. Takeda is an equal opportunity employer. For applicants of U.S and Puerto Rico positions: Click here to learn about our commitment to Equal Employment Opportunity (EEO). 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