Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! As a Multimedia Writer, you will specialize in the creation of audio, videos, scripts, art and graphic design that help form our Help Center content. Your primary responsibility takes shape in the form of creative briefs and video scripts to help guide other writers, Graphic Designers and Video Producers. You will work with our Google multimedia team and other stakeholders to bring product and platform information to life through multimedia illustrations, motion graphics, animation and videos. Position Responsibilities: Technical Writers for Multimedia Content will: Work with a team that manages various Ads Help Center articles, sites, and other written and visual sources. Take up requests to create or edit content through a creative asset lifecycle of forming a creative brief, project management, stakeholder meetings, writing video scripts, performing reviews, liaising with the creative team on project deadlines — all in a self-managed internal ticketing system, while guaranteeing accuracy, efficiency, and completeness Create clear and compelling written and visual content, while strictly adhering to Google’s style guide and content models Submit drafts and pre-published content to Senior Content Writers/ Designers for peer review and quality audit Liaise with different departments including agencies that produce multimedia content, and language translation teams Edit and update existing graphical content using Adobe design tools and related software. Take on additional content or multimedia projects as needed Minimum Qualifications As a content writer: Must have excellent English communication skills (written and oral), stakeholder management skills, and a passion for producing great content Must have 2+ years of experience in content writing, video script writing, editing, and improving existing digital content of medium length (400-700 words), while working within a strict style guide or writing, formatting and design standards Must have experience streamlining long form written content (like help center articles) into scripts for voice overs (30 sec to 3 min videos). Familiarity with storyboarding and animatics for drafting video concepts. As an multimedia designer: Must have applied professional industry experience in multimedia graphic design and creating image abstractions. Online portfolio required - include with Resume. Basic knowledge of Graphic Design and Illustration techniques, plus proficiency with Adobe Creative Suite (Illustrator, Photoshop, After Effects, Figma) and other design tools as needed You are familiar or have experience with the following: Creatives: briefs for Abstract images, Infographics, flowcharts, and scripts for Informational videos, scripts for Instructional and Troubleshooting videos Benefits We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy. Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter. To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes. Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at [email protected]. Join us in building something special at GOC, where we’re creating the best possible journey for our customers and employees. Google Operations Center is a unique company of problem-solvers, partnering with Google to provide support to their users and customers. We believe an amazing customer experience begins with an amazing culture, and we help you be your best through leadership that listens, a culture of growth, and resources for wellbeing. With locations from North America to Asia, we hope you'll explore opportunities in your corner of the world. Search jobs

Multimedia Writer Senior Associate - Digital Transformation - Content Operations.

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