About the Role
The Slot Technician is responsible for performing repairs as needed on slot machines and related equipment focusing on customer service.
Position Responsibilities
- Performs preventative maintenance, modifications, and relocation of slot machines and peripheral devices
- Coordinates with the Slot Operations staff to ensure maximum operating efficiency
- Ensures all slot machines on the casino floor are operating according to company standards
- Rebuilds parts/equipment during down times, and maintains the parts inventory as assigned
- Circulates through assigned area performing repairs as necessary
- Ensures that all slot/storage areas are cleaned and organized
- Prioritizes workload to meet business demands
- Responsible for the initial set-up and testing of all new slot products
- Observes all CCC/DGE and company policies and procedures
- Responsible for the security of keys and all issued tools and equipment needed to perform the function of the position
- Completes all regulatory/operational documents thoroughly and legibly
- Delivers superior customer service when repairing any equipment
Essential Functions
- Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
- Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
- Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
- Must be able to lift/push/pull up to 25 lbs
Requirements
- Minimum 1-year Slot Repair experience in a casino environment
- Must have successfully completed the appropriate electronic technical schooling
- High School diploma or equivalent with mechanical/electronic aptitude preferred
- Exhibits superior communication skills and abilities
- Working knowledge of computer software applications and practical usage preferred
- The ability to effectively communicate in English
Benefits
- Free meal on shift
- Training & Development
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Free Parking
- Pay Rate: $22.50/Hour