We are hiring IT Support professionals to join our team in Kuala Lumpur for multiple positions: Network Administrator / Network Engineer, UNIX / Linux / Windows Support Engineer, Production Support Engineer and Desktop Support Engineer. In this role, you will monitor, maintain and troubleshoot IT systems, networks, servers or end-user devices depending on your area, respond to incidents and service requests, ensure system availability and performance, and work closely with other IT teams to resolve issues quickly. Please state the role you are applying for in your application.
Requirements
- Relevant experience in IT support, networking, system administration, production support or desktop support
- Network roles: knowledge of LAN/WAN, routers, switches and firewalls
- UNIX/Linux/Windows roles: experience in server administration and troubleshooting
- Production Support roles: experience in application monitoring and incident management
- Desktop Support roles: experience in hardware, software and end-user troubleshooting
- Certifications such as CCNA, RHCSA or MCSA are a plus
- Good problem-solving and communication skills
- Willing to work in shifts if required