Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, November 19, 2026 More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. NOTES: Selected candidate must reside within 30 minutes from the town of New Bern. Depending upon the qualifications of the successful applicant, the hiring manager may elect to fill this position at a level I, II, or III This position is responsible for performing all duties associated with and related to the safe, efficient and cost-effective maintenance of natural gas facilities and appurtenances as they relate to natural gas systems per 49CFR Part 192 and Piedmont Natural Gas policies and procedures. This position performs a variety of activities associated with service installation and maintenance and unregulated activities. Specific duties include but not limited to utilization of computers and computer order / record keeping systems, working service orders associated with current required operator qualifications. Responsibilities & Duties: Perform meter turn-ons and turn-offs Delivers disconnect notifications to customers Read customer meters Install meters and meter sets, may include industrial meters Light pilots, test and inspect appliances and gas equipment to ensure proper operation Perform farm tap maintenance Remove meters Respond to high bill requests by performing dial tests, appliance and filter checks Meet with customers regarding line relocates Change out meters related to the sample testing program Repair water heaters, appliances, etc. (Install if licensed) Monitor for meter tampering; ensure meters are securely installed Monitor atmospheric corrosion and paint as needed Locate gas lines Inspect/maintain farm tap stations First Responder to emergency/leak calls; evaluate and grade leaks Assist in training service apprentices Assist O&M group with line repairs May performs leak surveys Assist other departments as needed Clear pipelines Repair/install temporary clamps on steel risers Repair damaged ½” and ¾” plastic services Bar test to evaluate and grade underground gas leaks Prepare unregulated estimates and maintain computer record keeping Perform other duties as assigned Basic/Required Qualifications for Tech I & Tech II High school diploma or GED. Basic/Required Qualifications for Tech III High school diploma or GED. 3 years related work experience Desired Qualifications: Possess and maintain a valid driver’s license Basic computer knowledge working in a Windows environment Demonstrated mechanical aptitude Two-year degree and or Technical Certifications Possess a minimum of one: Plumbing License (P1 or P2), Fuel Piping License/Journeyman, HVAC License, Electrical License (Limited or Full). Must be willing to use license(s) for Piedmont Natural Gas Business purposes Experience in Customer Service Demonstrated effective communication (verbal and written) and interpersonal skills Safety awareness Physical Requirements: Must work outdoors in adverse weather conditions; flexible work schedule; lifting up to 75 lbs.; frequent bending, stooping, standing, crawling, digging, climbing; works on uneven terrain, many times with heavy vegetation; manual dexterity (hand/eye coordination); keen eyesight; good hearing; good sense of smell; comes in frequent contact with insects and animals. Specific Requirements: This position contains a weight restriction of 275 pounds as an essential function of the job. The purpose of this restriction is to ensure that all weight-rated equipment is used in an appropriate and safe manner within maximum allowed weight loading. Must successfully complete the Physical Abilities Test (PAT). Perform on call duty as scheduled/assigned Weekend and evening work as required and is subject to overtime and some rotating shifts. Must reside in Resource Center service area; some Resource Centers may require residing in certain counties within the Resource Centers. Working Conditions: Field Mobility Classification - Work location is highly mobile, working at various facilities or field locations with occasional onsite meetings after the onboarding period. Employee must live within a reasonable commute to the posted reporting location, not greater than 50 miles one way Travel Requirements 5-15% Relocation Assistance Provided (as applicable) No Represented/Union Position No Visa Sponsored Position No. This is not a Visa Sponsored Position. This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Privacy Do Not Sell My Personal Information (CA) Terms of Use Accessibility Current Duke Energy Employees Current employees should utilize the internal career page to apply for available job postings Job Alerts Learn how to set up job alerts here. Future Interest Stay connected with Duke Energy by joining our Talent Community. Share your information and take the first step towards a brighter future with us! My Applications Check on the status of your application on your Candidate Home page. Need Assistance? View a step-by-step application guide for assistance in completing the process. Contact our team for questions on our hiring process. Diversity & Inclusion Read about our commitment to supporting a diverse and inclusive workforce. About Duke Energy Terms of Use Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination. Privacy California Consumer Privacy Statement Duke Energy Notice to Employees: Government Contractor Whistleblower Protections Do Not Sell or Share My Personal Information (CA) Terms of Use Accessibility

Customer Field Operations Technician I, II, or III - New Bern, NC.

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