The Construction Quality Manager is responsible for leading, implementing, and maintaining the Construction Quality Management System (CQMS) across all project construction activities. This role ensures that work is executed in compliance with contractual requirements, applicable standards, regulatory requirements, and project quality objectives. Acting independently from construction delivery teams, the Construction Quality Manager provides oversight, governance, auditing, and continuous improvement of quality processes while fostering a culture of quality excellence throughout the project lifecycle. The position plays a key role in minimizing quality risks, ensuring compliance, and supporting the successful delivery of large-scale rail, transit, transportation, and infrastructure projects.
Key Responsibilities
- Develop, implement, maintain, and continuously improve the Construction Quality Management Plan (CQMP) and associated quality procedures.
- Provide quality training, coaching, and awareness programs to project personnel to promote compliance with the CQMP and project quality requirements.
- Lead the development, implementation, and optimization of software applications, digital tools, and quality management platforms required to support the Construction Quality Management System (CQMS).
- Define system access requirements, permissions, and governance protocols related to quality management tools and documentation.
- Develop and maintain the project quality audit program and schedule.
- Conduct internal audits of construction activities, processes, and quality systems to verify compliance and identify opportunities for improvement.
- Monitor and drive the timely closure of audit findings, corrective actions, preventive actions, and non-conformance reports (NCRs).
- Ensure the proper collection, maintenance, and retention of construction quality records in accordance with project, contractual, and regulatory requirements.
- Collaborate with project teams, subcontractors, suppliers, and stakeholders to ensure effective implementation of quality requirements.
- Track, analyze, and report quality performance metrics and trends to project leadership.
- Support quality planning activities and provide technical guidance on quality-related matters throughout project execution.
- Diploma or Bachelor's Degree in Civil Engineering, Construction Management, Quality Management, or a related discipline.
- Minimum 10 years of progressive experience in construction quality management, including leadership roles on large-scale rail, transit, transportation, or major infrastructure projects.
- Demonstrated experience overseeing construction quality programs on projects of similar size, complexity, and contractual value to the Ontario Line South Project.
- Strong knowledge of quality management systems, quality assurance and quality control principles, construction standards, and regulatory requirements.
- Proven experience conducting audits, managing non-conformances, and implementing corrective and preventive action programs.
- Proficiency with digital quality management systems, document control platforms, and inspection management tools.
- Excellent leadership, communication, stakeholder management, and problem-solving skills.
- Successful completion of an ISO 9001:2015 Lead Auditor Training Course.
- Professional quality certification (e.g., ASQ Certified Quality Auditor, Certified Manager of Quality/Organizational Excellence, or equivalent) is considered a strong asset.
- Professional Engineer (P.Eng.) designation or eligibility for registration in Ontario is considered an asset.
What We Offer
- Competitive Salary
- Comprehensive Benefits Package:
- Disability Insurance
- Dental Insurance
- Extended medical insurance
- (Optional) RRSP matching
- Discretionary Bonus
Why OTG?
Welcome to Ontario Transit Group (OTG), located in the heart of Downtown Toronto, where diversity and passion collide. As we work on the groundbreaking Ontario Line project, we prioritize fostering a positive culture. Join us and be part of a team that celebrates our employees, organizes family events, and promotes health and wellness initiatives. Our commitment to personal and professional growth means annual performance reviews, salary increases, comprehensive health benefits, generous RRSP matching, industry education support, and career development opportunities.
OTG uses artificial intelligence (AI) tools as part of the applicant screening process. However, applications are reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.
At OTG, we embrace diversity, recognizing that it strengthens us as a team and as a company. We are an equal-opportunity employer, encouraging applications from all interested candidates. We value Indigenous people, racialized people, neurodivergent people, people with disabilities, and individuals from gender and sexually diverse communities with intersectional identities. OTG is committed to fostering an inclusive, equitable, and accessible environment. If you require accommodation during the selection process, please contact [email protected].
If you're ready to be part of our dynamic team in one of the world's most diverse cities, don't wait any longer—apply now!
While we appreciate your interest, only selected candidates will be contacted for interviews. Please note that we do not accept agency submissions.