๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐'๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐
๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: โน๐ฎ๐ฌ ๐๐ฃ๐
Experience: 5+ yrs
Location: Mumbai
As a Group Head - Client Servicing - Social Tag, you will lead a high-performing team responsible for managing strategic client relationships across influencer marketing and media planning initiatives. You will design and execute comprehensive social advertising solutions, ensuring seamless integration of influencer campaigns with paid media strategies. Your role involves monitoring campaign performance, optimizing budgets, and delivering actionable insights to clients, while also scaling operations to support business growth. You will collaborate closely with crossโfunctional teams, including creative, analytics, and sales, to deliver innovative, dataโdriven solutions that exceed client expectations and drive measurable ROI.
Requirements
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โข Lead and mentor the client servicing team, fostering a collaborative, clientโcentric culture.
โข Develop and implement integrated influencer marketing and media planning strategies for key accounts.
โข Build and maintain strong relationships with top-tier influencers, agencies, and media partners.
โข Oversee campaign budgeting, forecasting, and financial performance to meet profitability goals.
โข Analyze campaign data to provide insights and optimize performance across all channels.
โข Present strategy, performance reports, and insights to clients and internal stakeholders.
โข Identify new business opportunities and upsell opportunities within existing client accounts.
โข Ensure compliance with brand guidelines, regulatory requirements, and industry best practices.
โข Drive continuous improvement initiatives to enhance operational efficiency and client satisfaction.
โข Represent the organization in industry forums, conferences, and networking events.
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โข 5+ years of progressive experience in client servicing, media planning, and influencer marketing.
โข Proven track record of successfully managing large, multiโchannel social campaigns.
โข Strong analytical skills with the ability to translate data into actionable strategy.
โข Excellent communication and presentation skills, capable of engaging executiveโlevel stakeholders.
โข Deep understanding of current influencer trends, platforms, and measurement tools.
โข Demonstrated ability to lead and develop highโperforming teams.
โข Strategic thinker with strong business acumen and a resultsโdriven mindset.
โข Experience working with Cโsuite clients across diverse industries.
โข Ability to thrive in a fastโpaced, deadlineโdriven environment.
โข Passion for innovation and staying ahead of emerging social media trends.